Area Service Manager
4 days ago
Job Purpose:
Area Manager - Service is responsible for the dealer service performance in the assigned territory and will lead the implementation of various service processes. The incumbent will provide guidance on overall business operations, identify areas for improvements and support the implementation of new projects..
Position Overview:
Location: Ahmedabad
Position Title: Area Service Manager - Service
Reports to: Regional Manager - Service
Function: Global Commercial Operation - Service
What you’ll do:
- Responsible for Increase of After sales service and thereby increased customer market share.
- Responsible for workshop loading and achieving defined targets by number of job orders and service volumes
- Ensure prompt, polite and efficient contact with potential and existing customers
- Identify their individual needs and provide service required to exceed expectations
- Ensure customer satisfaction through quality and timeliness of work done for customers
- To maximize customer loyalty and retention, by ensuring that customers receive constant care and attention.
- To receive and deliver vehicles which would enhance customer satisfaction and optimizes dealer profitability.
- Customer Retention Activities - Free Service camps, Customer meet & initial Quality survey
- Customer Complaint :Resolution of All Complaints : Written / verbal complaints within the set deadlines
- Preparation of Reports like : Field Technical Information Report / Timely dispatch of FTIR by dealer etc
- Managing all service department employees, as well as monitoring their performance.
- Maintaining the highest Customer Service Index(CSI) rating by handling customer complaints immediately
- Keeping up-to-date on manufacturer warranty and policy procedures while serving as a liaison with the factory representatives.
- To receive and deliver vehicles which would enhance customer satisfaction and optimizes workshop profitability.
What you'll bring:
Experience: At least 5-8 years of experience with Automobile brand and with experience in After market and dealer management.
Qualification: Any Bachelor’s degree is fine.
Skills:
- Ability to manage dealer and dealer staff
- Strong Communication skills
- Team handling
Why work with us?
We are a global leader in middleweight motorcycles (250-750cc), operating in 65 countries. Royal Enfield’s unique approach to forging our path has led to consistent growth and profitability. Emphasizing our values and brand essence, we strive to transform into a premium experiential brand. By embracing diversity and new ideas from various industries and regions, we are expanding our team for a broader perspective on global markets.
What do we offer?
- A relaxed and informal work environment
- Ample opportunities for professional growth
- Comprehensive medical insurance coverage
- *Every day a fully catered healthy free meal (breakfast & lunch - only for designated location)
- 5 Leaves that can be availed for Riding or Royal Enfield Social Causes, in addition to the 35 paid days of leave
- Flexi pay that result in interesting savings
- 24 weeks of maternity leave and flexi work-from-home options (4 days a month) to ensure you return to work is comfortable
- 10 days of paternity leave
Ready to Join Us?
Apply via our website today. Join our trailblazing team and be a part of our legacy “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.”
-
Area service manager
3 days ago
Ahmedabad, India Royal Enfield Full timeJob Purpose: Area Manager - Service is responsible for the dealer service performance in the assigned territory and will lead the implementation of various service processes. The incumbent will provide guidance on overall business operations, identify areas for improvements and support the implementation of new projects.. Position Overview: Location:...
-
Area Service Manager
3 hours ago
ahmedabad, India Royal Enfield Full timeJob Purpose:Area Manager - Service is responsible for the dealer service performance in the assigned territory and will lead the implementation of various service processes. The incumbent will provide guidance on overall business operations, identify areas for improvements and support the implementation of new projects..Position Overview:Location:...
-
Area Service Manager
23 hours ago
Ahmedabad, India Royal Enfield Full timeJob Purpose:Area Manager - Service is responsible for the dealer service performance in the assigned territory and will lead the implementation of various service processes. The incumbent will provide guidance on overall business operations, identify areas for improvements and support the implementation of new projects..Position Overview:Location:...
-
Area Service Manager
4 days ago
Ahmedabad, India Royal Enfield Full timeJob Purpose:Area Manager - Service is responsible for the dealer service performance in the assigned territory and will lead the implementation of various service processes. The incumbent will provide guidance on overall business operations, identify areas for improvements and support the implementation of new projects..Position Overview:Location:...
-
Area Service Manager
2 days ago
Ahmedabad, India Royal Enfield Full timeJob Purpose: Area Manager - Service is responsible for the dealer service performance in the assigned territory and will lead the implementation of various service processes. The incumbent will provide guidance on overall business operations, identify areas for improvements and support the implementation of new projects.. Position Overview: Location: ...
-
Area Service Manager
2 days ago
Ahmedabad, India Royal Enfield Full timeJob Purpose:Area Manager - Service is responsible for the dealer service performance in the assigned territory and will lead the implementation of various service processes. The incumbent will provide guidance on overall business operations, identify areas for improvements and support the implementation of new projects..Position...
-
Royal Enfield
4 days ago
Ahmedabad, India Royal Enfield Full timeJob Purpose:- Area Manager Service is responsible for the dealer service performance in the assigned territory and will lead the implementation of various service processes.- The incumbent will provide guidance on overall business operations, identify areas for improvements and support the implementation of new projects. Position Overview: Location:...
-
Royal Enfield | Area Service Manager
4 days ago
ahmedabad, India Royal Enfield Full timeJob Purpose:Area Manager - Service is responsible for the dealer service performance in the assigned territory and will lead the implementation of various service processes. The incumbent will provide guidance on overall business operations, identify areas for improvements and support the implementation of new projects..Position Overview:Location:...
-
Area Manager
3 days ago
ahmedabad, India Care Insurance Full timeAbout the Company - Care Health Insurance Limited is a company that focuses on providing health insurance solutions. Our mission is to ensure that everyone has access to quality healthcare, and our culture is centered around innovation and customer satisfaction.About the Role - The Area Manager-Bancassurance will be responsible for managing the sales team...
-
Area Manager
3 days ago
Ahmedabad, India Care Insurance Full timeAbout the Company - Care Health Insurance Limited is a company that focuses on providing health insurance solutions. Our mission is to ensure that everyone has access to quality healthcare, and our culture is centered around innovation and customer satisfaction. About the Role - The Area Manager-Bancassurance will be responsible for managing the sales...
-
Area manager
2 days ago
Ahmedabad, India Care Insurance Full timeAbout the Company - Care Health Insurance Limited is a company that focuses on providing health insurance solutions. Our mission is to ensure that everyone has access to quality healthcare, and our culture is centered around innovation and customer satisfaction.About the Role - The Area Manager-Bancassurance will be responsible for managing the sales team...
-
Agm-area Service
4 days ago
Ahmedabad, India Vodafone Idea Full timeJob Req ID: 41498- Location: Ahmedabad, IN- Function: VIBS- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data...
-
Area Manager
5 days ago
Ahmedabad, India Care Insurance Full timeAbout the Company - Care Health Insurance Limited is a company that focuses on providing health insurance solutions. Our mission is to ensure that everyone has access to quality healthcare, and our culture is centered around innovation and customer satisfaction.About the Role - The Area Manager-Bancassurance will be responsible for managing the sales team in...
-
Area Business Manager
3 days ago
ahmedabad, India Zenobio Lifesciences Pvt Ltd Full timeResponsibilities: Sales Strategy and Planning Team Management Territory Management Customer Relationship Management Sales Monitoring and Reporting Product Knowledge and Training Compliance and Regulations Budget Management An area manager should have some below qualities: Bold knowledgeable positive leadership energetic excellent...
-
Area Revenue Development Manager
2 days ago
Ahmedabad, Gujarat, India DHL Aero Expreso Full timeJob Description**About Us**DHL Aero Expreso is a leading logistics company with a reputation for excellence in customer service. We are committed to providing innovative solutions to our customers' needs and exceeding their expectations.**Job Summary**We are seeking an experienced Sr. Business Development Executive to join our team. The successful candidate...
-
Regional Sales Manager
3 days ago
Ahmedabad, Gujarat, India Amplifon Full timeJob DescriptionAmbitious and results-driven sales professional sought to spearhead business growth in the assigned area. As Area Sales Manager, you will be responsible for driving revenue expansion, managing people, and ensuring operational excellence.About the RoleThe successful candidate will have a proven track record in sales leadership, with experience...
-
Iso Executive
2 days ago
Ahmedabad, Gujarat, India Global Manager group Full time**Job Summary**: The ISO Executive is responsible to manage assigned tasks in an assertive, efficient and timely manner. Ability to handle confidential information and with discretion. Engaging with continuous knowledge development regarding each certification’s requirements, recommended best practices, tools, techniques, and performance...
-
Area Service Incharge
1 week ago
Ahmedabad, India Venus Home Appliances Pvt Ltd Full time**To monitor and review Branch Service Franchisees. To ensure timely completion of service complaints. To appoint new Service Franchisees. To monitor spare parts dispatch plan & execution. To improve strategies for service and customer satisfaction.** **Salary**: ₹100,000.00 - ₹350,000.00 per year **Benefits**: - Health insurance - Leave encashment -...
-
Area Manager
4 hours ago
Ahmedabad, India Livlong Insurance Full timeQualification:-Minimum 5-7 years of experience in sales management, with at least 3 years in a leadership role overseeing SME and/or Direct Channels.Education:-Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).Roles & Responsibilities:-1. Sales Strategy and ExecutionDevelop and implement sales strategies and tactics to drive...
-
Swiggy - Area Sales Manager
4 days ago
Ahmedabad, India Swiggy Full timeArea Sales Manager (Female Candidates) Job Responsibilities:- Initiate partnerships with new accounts and actively manage existing relationships, being their P.O.C. for Swiggy Sustaining and growing the relationships which translates to a growth in revenue for the city- Maintaining a strong relationship with restaurant owners (Specifically Key Accounts of...