BMC Remedy

1 week ago


Bengaluru, India Tata Consultancy Services Full time

BMC Remedy

4-6

Bangalore



  • Exposer for latest version of BMC ITSM (preferred 20.x). Good understanding of Helix platform.
  • BMC Analytics and Migration experience
  • Good working experience of Smart IT, DWP(A), Smart Reporting.
  • Experience in BMC Remedy AR system workflow development as per the provided design and debugging of the workflows.
  • Experience in Active Links, Filters, Escalations, Web Services, All Form Objects creation and debugging.
  • Experience on advanced AR configurations such as Server Group, DSO, Load Balancer, Threads settings.
  • Experience on Installation, Configuration experience of AR/Atrium/ITSM highly desirable Strong understanding of Permission model is must (User/Group/Role concepts)
  • Experience in BMC ITSM (Incident, Problem, Change & Release, Asset, Knowledge Management)
  • Experience on BMC Atrium Core products (CMDB, Product Catalogue, Atrium Integrator)
  • Good understanding of CMDB class structure (Common Data Model CDM) and Reconciliation concepts other feature experience desirable Normalization Engine, Atrium Impact Simulator, Service Catalogue etc.
  • Experience on CMDB and AR Java or C API knowledge is desirable Knowledge of UNIX, basic Oracle and SQL scripts


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