Transition Manager Sales
4 weeks ago
Job Summary
We are looking for a go getter, not constrained by conventional thinking who is willing to explore and develop innovative ideas. We need a results-oriented problem solver, self-starter with hunter mentality who has a passion for cutting edge digital platforms and the knowledge and experience across technology, business services and operations.
Experience: 10+yrs
Position: Transition Manager
Location: Chennai, India
Job Description
We are looking for a Transition Manager to spearhead the seamless execution of our BPO transition projects, ensuring on-time, on-budget delivery with minimal disruption.
Roles & Responsibilities
- Own the entire BPO transition lifecycle: From planning and scoping to cutover and post-implementation support, you will be the single point of contact, overseeing every aspect of the project.
- Proactive risk management: Anticipate potential roadblocks and proactively implement mitigation strategies to ensure smooth sailing throughout the transition.
- Budget and timeline adherence: Manage project finances effectively and deliver within the agreed-upon timeframe, keeping stakeholders informed and engaged.
- Process mapping and optimization: Analyze current F&A processes, identify areas for improvement, and implement streamlined procedures within the new BPO environment.
- Knowledge transfer and training: Bridge the gap between the incumbent team and the BPO provider, facilitating effective knowledge transfer and training to ensure seamless continuity.
- Communication and collaboration: Build strong relationships with internal and external stakeholders, fostering clear communication and collaboration throughout the transition process.
Skills Required
- 12+ years of experience managing complex projects, preferably within the F&A domain.
- Solid understanding of F&A processes and best practices.
- Proven track record of successful BPO transition projects.
- Strong project management skills: Excellent planning, scheduling, budgeting, and risk management abilities.
- Exceptional communication and interpersonal skills: Build trust and rapport with diverse stakeholders.
- Analytical and problem-solving skills: Identify and resolve issues effectively.
- Accounting degree preferred.
- Ability to work independently and as part of a team.
- Strong attention to detail and commitment to quality.
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