Automation Anywhere Support

Found in: Appcast Linkedin IN C2 - 2 weeks ago

Pune, India LTIMindtree Full time

We are hiring for the below skills:


Preferred Skills:- Automation Anywhere, A360, Platform Ops L3 Support


Experience - 3 - 5 Years


Location: Chennai, Pune, Mumbai, Bangalore, Hyderabad, Kolkata


Looking for Immediate Joiners- Max 15-30 Days


Job Description-


Automation Anywhere Platform Ops L3 Support

Installation & Support and Configuration Automation Anywhere (A360 ) application server

Installation and Support, configuration in Appian Application

Trouble shoot the Black screen and VDI disconnection issues in Smart head less server

Creating new On-board in Automation Anywhere in BOT

Off-boarding bots in Automation tool

Screen resolution increase activities in Smart head less server

Support Smart head less server

Tomcat installation and configuration and DB setup in Tomcat

Create clusters in Apian server

Create BOT’s to track live VDI’s server

Create Load balancer in Cas tool for configuring Automation and Apian tolls

Support IIS Web Server Security and Application security configuration

Support application team in setting up NDM, HSM, Luna, monitoring

Service start / stop

Decommission of services

Create CMP’s for certificate renewal and new request for cert

Test, deploy, integrate, deploy, manage support application availability

troubleshooting for Application not Responding, deployment failures & If required any further analyses reach to L4 for further analysis.

Good experience in Jenkins and Bitbucket

Incident and problem management

Receive escalation from L2

Create and track problem records with Problem management and close it within SLA

Lead thorough root cause analysis and facilitate engagement from all L4 teams

Review of all major tickets to determine areas of efficiencies and improvements.

Incident management including root cause analysis.

Raising Cases and provide logs/basic information to vendor for issues

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