Senior Product Manager AI RAG Solutions

4 weeks ago

Gurugram, India Chapter Apps Inc Full time
Job Description: Senior Product Manager

Location: Gurgaon

Industry: Software- Enterprise Solutions for Artificial Intelligence (AI)

About the Company

Chapter Apps is a leading provider of innovative LMS and AI solutions, empowering organizations to deliver impactful learning experiences. With a robust AI-driven platform used across industries like finance, education, and automotive, we are revolutionizing e-learning for over 3.5 million users worldwide.


Position Overview

We are seeking a Senior Product Manager to join our team in developing and deploying enterprise-grade Retrieval-Augmented Generation (RAG) solutions. The ideal candidate will combine excellent internal and external communication skills, software engineering fundamentals, and deployment experience with AI to enhance our AutoRAG platform and deliver innovative solutions to enterprise clients.


Key Responsibilities


Work with Engineering - Technical Development

  • Specify and manage enterprise-grade RAG solutions across major cloud platforms (AWS, Azure, GCP) including the use of both cloud and hosted LLM models
  • Enhance and maintain the AutoRAG platform, specifying new features and optimizations
  • Create and maintain RAG copilot/autopilot chatbot demonstrations for enterprise sales teams
  • Collaborate with AI / ML engineers to bring to market new AI and software features for both customers and as part of an internal platform
Solution Engineering
  • Work directly with customers to understand AI / LLM requirements and customize RAG solutions to meet business objectives
  • Work with sales and account management teams to uncover hidden requirements and challenges in a fast-paced and evolving business and technology environment
Team Leadership
  • Lead and collaborate with internal stakeholders from management, engineering, operations, and sales to execute multiple, simultaneous multi-disciplinary development projects
  • Provide accurate reporting on project progress and results to enable quick, data-driven decisions


Required QualificationsProduct Management Skills and Experience
  • 5+ years of experience in product management on Enterprise-focused SaaS solutions
  • 1+ years of hands-on experience with LLM-related technologies, RAG applications and frameworks
  • 2+ years of experience in working with customers and sales teams to achieve customer adoption
  • Practical knowledge of prompt engineering and LLM optimization
  • Excellent project management skills, with a focus on the management of complex, cross-disciplinary projects
  • Excellent communicator to internal management and stakeholders
Additional Requirements
  • Bachelor's degree in Computer Science, Engineering, or related field
  • Strong problem-solving and analytical skills
  • Experience with Agile development methodologies
  • Ability to work independently and as part of a team
Key Competencies
  • Ability to translate customer requirements into technical solutions
  • Excellence in technical communication and documentation
  • Problem-solving and analytical thinking
  • Customer-focused mindset
  • Adaptability and quick learning ability
Impact Areas
  • Drive the technical success of enterprise RAG implementations
  • Influence product direction through customer feedback and technical insights
  • Contribute to the growth and adoption of the AutoRAG platform
  • Enable successful enterprise sales through effective solution demonstrations


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