Jobs for customer manager at Pudukkottai, Tamil Nadu

Key Responsibilities of an Escalation Manager / Duty Manager / Customer Success ManagerEscalation Management deals with Incident/Problem management system for Enterprise customers in IT infrastructure. It is managed by set of people who carries out the entire documented process for Escalation Management. This requires one to associate their work with...

Job Description We are hiring for one of the client in chennai T nagar 1. CRM Strategy Development - Develop and execute a comprehensive CRM strategy aligned with the organization's goals to enhance customer relationships, increase customer retention, and drive revenue growth. 2. Data Analysis - Analyze customer data to gain insights into customer...

Job Posted On 21-02-2024 18:57:35 Experience Required 1 - 2 years Location - Chennai, Tamil Nadu, India (CHN) Job Summary Job Description: Service Desk Engineer (preferred) Roles & Responsibilities: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify...

Answers to customers on product and service related questions; suggesting information about other products and services. - Maintain customer records by updating account information. - Resolves level 2 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve...

**Job description** Outbound calls To explain our products and services to customers Resolving queries and issues related to the universities and courses. - Proficient in both verbal and written communication skills. - Capable of efficiently managing multiple critical tasks. - Strong communication abilities, with prior experience in customer care within any...

Empowering people, creating technology. **Responsibilities**: - Supports the surveillance and execution of the Global Management System (GMS) through internal audits- Assures that non-conformities are effectively closed- Works in collaboration with the various stakeholders to provide support during the evaluation of customer specific requirements with...

Hiring Customer Support / Salary 25,000Rs to 37,000Rs / Required Degree/ Languages required Telugu, Kannada, Malayalam,Hindi/ Experience Required 1.5years / Degree mandatory/ location Chennai porur / who are interested SreeBalan 9585022513 Roles and responsibilities Managing a team of representatives offering customer support. Overseeing the customer...

**Job Summary** **Responsibilities and Duties**: - **Customer Feedback**: - Collects customer feedback - Plans corrective action with CRM - **Customer Complaint Management**: - One point of contact for customer complaints by receiving customer complaints - Note down the concerns of the dissatisfied customer in detail in complaint tracker (collected...

Job Title :Customer Relation Executive Gender;Female Job Location :Coimbatore No of Openings : 1 Qualification ;Any Degree or Relevant field Experience :2 to 5 yrs of Experience Job Description; - Manage incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust...

Job Description; - Manage incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information by using the right methods/tools - Meet personal/customer...

Major Job Responsibilities - Support OEM for E&S products - Be primary customer contact for all quality issues - Assist Delphi E&S to get good understanding of quality related customer expectation. Get clear customer requirement on assembly plant return and warranty return - Ability to analyze return parts at the first level - Follow up customer...

HAPPY HOMES PROPERTY'S CUSTOMER MANAGER WANTED FIXED SALARY MALE OR FEMALE ANDROID MOBILE & BIKE MUST **Job Types**: Full-time, Fresher Schedule: Day shift **Education**: Higher Secondary(12th Pass) (preferred) **Experience**: Technical support: 1 year (preferred) total work: 1 year (preferred) Customer service: 1 year...

1. Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership 2. Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership 3. Handle customer’s concern, analyse root cause and take improvement activities 4. Ensure all customers’...

**Responsibilities**: **Following the collection process and maintaining customer payment records**. Writing final notice warnings to customers when payments are not being made. **resolving overdue bills and collecting payments.** **Role**: - making calls to the customer and updating them on the payment overdue daily - Follow up with the customer and make...

Senior Manager - Customer SuccessPosition Overview :Overview : Build strong relationships with customers and ensure they are optimizing a product or service to receive the highest ROI. Candidates need to know/understand the ins and outs of product and service to properly educate customers and communicate effectively with a variety of personalities and...

**Skills required**: Excellent interpersonal skills Effective verbal and listening communication skills. Effective written communication skills Computer skills Stress management skills. Time management skills Customer complaint analysis Excellent communicator with Internal and External Customers Is able to multi-task effectively. **Salary**:...

All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee: - conducting customer satisfaction surveys to understand what areas of the company's services need improvements - catering to customer phone calls and...

Achieving Business targets as laid down by acquiring new client relationships and maintaining them. - Identify Target areas for prospective business. - Pre-screen Customer segments as per the Organization Norms. - Ensure High Customer Satisfaction level by proactively understanding Customer needs and cross-sell multiple products As per the Client...

**Job Description & Expectations** - Support customer success function to drive retention and multiply business from existing customers - Use digital channels and use them to drive awareness, visibility and content strategy for customer - Maintain social media presence across all digital channels for customers - Measure and report on the performance of...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...