Jobs: avecto

Description :Will own escalations from team members. Will develop standard operating procedure (SOP) for frequent P3 and P4 incidents. Will work with SDM and Knowledge Management and provide the SOP to Field Ops and Service Desk. Will be accountable for overall Account health and reporting. Make necessary escalations to management in timely fashion...

Description : Will own escalations from team members. Will develop standard operating procedure (SOP) for frequent P3 and P4 incidents. Will work with SDM and Knowledge Management and provide the SOP to Field Ops and Service Desk. Will be accountable for overall Account health and reporting. Make necessary escalations to management in timely fashion...

Description : Will own escalations from field ops and SD via Incident tickets only. Will provide 24x7 support. Monitor the console and perform daily health checks. Will also own /assign tickets to themselves. Perform monitoring on the mailboxes and respond to them. Notify SPOC on any issue which couldn’t be addressed by them. Perform proactive...

Job Title : Senior Executive-System Administration  Location : India, Remote What you will do: Managing helpdesk tickets and resolving L2 and L3 related issues. Responsible for installing, configuring, and hardening Linux servers, including enabling password policies, SSH, and firewall rules. Should also be able to install and configure...

Document support procedures to minimize end-user impact and ensure BeyondTrust Endpoint Privilege Manager (EPM), also formerly called Avecto acts as a transparent security control for our end user population - Act as a third line technical escalation for 2nd line resolver teams. - Proactive and reactive problem root cause analysis and resolution -...