Technical Writer 3-ProdDev-19001864
The Oracle Communications Development group has an opening for a Technical Writer in Gurgaon,
India. You will write/revise documentation and online help content for Oracle Communications
products. Excellent writing and research skills, the ability to grapple with and master difficult
source material, and the flexibility to manage changing deadlines and priorities are essential. You
must be able to write for a wide variety of audiences with varying levels of technical knowledge
(such as system/network administrators, deployment architects, and end users). You must have
the proven ability to work independently, meet deadlines, exercise good judgment to resolve
problems, and create high-quality work.
As a member of the technical writing division, you will:
- Research and understand the marketing needs for a product and perform documentation design
based on your understanding of these and the needs of our customers.
- Organize and prepare information for publication and develop publication concepts for the best
communication of subject matter
- Participate in product design meetings and status meetings, including Scrum Daily
Stand-up Meetings.- Verify documentation through hands-on testing.
- Take an active role in the definition and evolution of standard practices and procedures.
Qualifications and experience:Background
- Possess a college
degree in a related field such as English, Technical Communications,
Engineering, or Computer Science.
- 4-8 years of technical
- Experience with Agile
software development methodologies
- Excellent command of
U.S. English (understanding, speaking, and writing)
- Excellent research,
analysis, and writing skills.
- Ability to write
clearly and concisely using correct grammar, spelling, and punctuation.
- Proven ability to
write conceptual, task-oriented, and reference documentation with equal
interpreting technical specifications, user stories, configuration files, code,
and other technical documents as source material.
Technical and tools
- Proven ability to
learn new products and technologies and to grasp technical material.
- Experience with
standard office and documentation tools, including Microsoft Office 2010 or
later (Required); XMetaL XML Editor, Oxygen XML Author, or a similar XML editor
(Preferred); SDL Content Management System (Preferred); Adobe FrameMaker
(experience with Structured FrameMaker a plus); Visio; and RoboHelp; as well as
documentation preparation delivery mechanisms (e.g., online Help, Web help,
PDFs, HTML, etc.).
- Exposure to software
development tools, including source control tools, and processes, including
design, development, and quality assurance is a plus
- Knowledge about the
communications industry is a plus.
- Possess excellent oral
and written communication skills.
- Possess good planning,
estimation, and organization skills.
- Ability to work
independently and possess good judgment, positive attitude, and an innovative
- Ability to work with
cross-functional global teams, including developers, peers, architects, and
editors in remote locations and in various methods (phone, email, web
- Ability to work on
multiple deliverables for multiple products simultaneously and under time
- Ability to work in a
collaborative group setting
Detailed Description and Job Requirements
Creates, develops, plans, writes and edits operational, instructional, maintenance, test or user manuals for paper, multimedia or web-based publications. Contributes to the timely design, production and delivery/completion of product documentation and document sets.
As a member of the technical writing division, you will design, create and deliver whole product documentation sets and/or related courseware. Edit, organize and direct the work activities of other technical writers and staff. Plan the format, arrange the layout of publications and edit work for conformance to publication standards and specifications.
Duties and tasks are varied and complex utilizing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.
: Product Development
: Regular Employee Hire
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