About the Team
The GSS Engineering (EPIC) started as a development wing within the Global Services and Support organization to develop Automation, Intelligence and Efficiency solutions that would help “Empower” the organization with data intelligence, offer valuable “Insights” into business and provide analytical tools to help drive business. The current focus of the team is 1900+ strong Global Services organization.
About the Job
As a System Engineer II in the GSS Engineering (EPIC) Team, you will be working in a fast paced start-up like environment building data intelligence, efficiency and automation solutions and products using technologies in-built and procured, helping save or create new revenue streams for the company. The focus of the role is to evolve into a total devops engineer, support existing legacy applications and work on newer applications in private cloud.
Why should you apply for this role?
You as a ‘devops’ engineer will work on sophisticated applications helping you learn about implementing devops for an agile team – a hands-on role not just talking about devops but really doing it. You will work on an Akamai internal private “platform as a service” cloud extensively andwork with internal teams to manage and run applications.
Fast paced environment requiring individuals to work with the best minds across teamshelping you upskill yourself
Your work reaches many employees an important org in the company and indirectlyAkamai customers, so what you do is critical on how it is delivered .
Proactively monitoring production and non-production servers and enhancing new and existing deployments to meet scalability, availability, security and performance requirements of the apps. Work with Operations team for proactive monitoring and maintenance of production and non production servers, working on alerts raised by the application and mitigate them within acceptable timelines. Work with and upskill junior team members to educate on regular tasks that will help them to complete basic tasks (that cannot be automated) using a standard operating procedure Be available for working in shifts and on-call support on weekends and India publicholidays depending on business needs.
Own and communicate with end users / stakeholders regularly on incoming support issues and drive towards resolution / mitigation of issues within acceptable timelines Work with application developers and ensure changes are recorded and streamlined to keep all environments consistent.
Bachelor’s degree in Computer Science / Information Technology / Information Science or Master’s Degree in other streams with industry experience in the field of supporting / hosting / troubleshooting applications hosted on Linux servers Overall 4-6 years of experience on supporting applications hosted on Linux Servers, preferably Python-Django / Python Flask based applications. Experience in Go based applications is a major plus. Advanced troubleshooting and problem solving skills on Ubuntu Linux Servers and applications hosted on it. 1+ year on administration of Splunk (private instances) - hands-on experience on setting up Alerts, managing clusters, configuring monitoring and alerting for achieving two 9s of availability for the cluster. 1+ year of experience on Azure / AWS cloud environment to manage, monitor and automate provisioning tasks. Up to 2 years of experience of using Ansible for automation and basic scripting experience in either Shell (bash) or Python for process automation. Comfortable with configuring and administering Apache / Nginx Web Server along with troubleshooting issues on it. Comfortable using GIT (Bitbucket) for source control with basic git commands and perforce on the command line for source control. 1+ years of experience setting up docker containers (installing, configuring, maintaining) on Linux machines. Understanding of virtualization, containerization. 1+ years of experience in setting up clusters for Elastic Search, RabbitMQ, Redis along with maintaining an ElasticSearch-Logstash-Kibana cluster Understand basics of HTTP and HTTP headers
Experience with microservices-based architecture, platform as a service Understanding of TLS and mTLS. Knowledge and experience in building distributed, asynchronous task systems Working knowledge of Golang, advanced python will be an added advantage.
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