Service Desk Executives

6 months ago


Mumbai, India VDA Infosolutions Full time

Desired Qualities

Excellent interpersonal skills & communication skills Should have planning & organizing skills Should handle customer queries efficiently Exposure working for an IT companies under remote service desk/technical support Exposure to ITIL based work environment Ability to work in rotating shift

Qualification Criteria

Diploma or Degree holder Minimum 2 to 5 Years of experience in IT industry Good knowledge on windows and networks Ability to resolve the incidents remotely within the SLA Should work independently Quick learner to the newer technology Exposure and hands on to work on ITIL based service desk tool
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