Executive Assistant Manager

6 months ago


Mumbai, India Accor Full time

Company Description

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.


Job Description

Fairmont Mumbai is seeking an experienced and dynamic Executive Assistant Manager (EAM) to join our leadership team. The EAM will play a pivotal role in ensuring the smooth operation and exceptional guest experience at our hotel. Reporting directly to the General Manager, the EAM will oversee various departments and collaborate closely with department heads to drive operational excellence, achieve financial goals, and maintain the highest standards of service quality.

Key Responsibilities:

Collaborate with the General Manager and other senior leaders to develop and implement strategic plans and initiatives aimed at achieving organizational goals and enhancing the overall guest experience. Provide leadership, guidance, and support to department heads and their teams, fostering a culture of excellence, accountability, and teamwork. Oversee the day-to-day operations of multiple departments, including but not limited to Front Office, Housekeeping, Food and Beverage, Sales and Marketing, and Finance. Monitor key performance indicators (KPIs) and financial metrics to assess departmental performance and identify areas for improvement or optimization. Drive revenue generation through effective sales and marketing strategies, innovative guest experiences, and proactive yield management. Ensure compliance with all relevant regulatory requirements, industry standards, and company policies and procedures. Champion service excellence and guest satisfaction, promptly addressing any concerns or issues to ensure resolution and enhance guest loyalty. Foster a culture of continuous learning and development, providing training, coaching, and mentorship to team members to enhance their skills and capabilities. Collaborate with cross-functional teams and external stakeholders to identify opportunities for business growth, innovation, and collaboration.
Qualifications
Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree preferred. Minimum of 7-10 years of progressive leadership experience in the hospitality industry, with a proven track record of success in hotel operations management. Strong business acumen and financial management skills, with the ability to analyze financial data, develop budgets, and drive revenue growth. Excellent interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels. Demonstrated leadership abilities, with a focus on inspiring and empowering teams to achieve their full potential. Strategic mindset with the ability to think creatively and identify innovative solutions to complex challenges. Proven ability to thrive in a fast-paced, dynamic environment, with a strong customer-centric focus and a commitment to exceeding guest expectations. Proficiency in hotel management software and Microsoft Office suite.
Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.


  • Executive Assistant

    6 months ago


    Mumbai, India Yangpoo Executive Education Full time

    **Job Overview**: Your role will primarily focus on managing and analyzing data to support strategic decision-making and enhance the overall operational efficiency of the organization. You will play a crucial role in maintaining accurate and timely information related to various aspects of the educational platform, enabling the company to optimize its...

  • Presales Executive

    6 months ago


    Mumbai, Maharashtra, India Realty Assistant Private Limited Full time

    We are looking to hire an experienced, customer-oriented Inside sales Executive to utilize inbound and outbound telephone calls to achieve sales targets. The Inside sales Executive’s responsibilities include crossselling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as...

  • Hseqa Executive

    3 months ago


    Govandi, Mumbai, Maharashtra, India Executive Ship Management Pvt Ltd Full time

    Job Title: HSEQA Executive / Assistant (Shipping_Govandi_Mumbai) OBJECTIVES OF THE POSITION - To handle the HSSE requirements of an organization as well as of vessels. Responsible for the updation of manuals, tracking of crew mail etc. - We are seeking a dynamic and dedicated HSEQA Executive / Assistant to join our team in Mumbai. - This role requires a...

  • Marketing Executive

    6 months ago


    Mumbai, India Marketing Executive Full time

    experience developing and executing marketing campaigns while managing and inspiring a team. He/she will be comfortable with day-to-day marketing activities, as well as long-term strategy, thriving with tight deadlines and changing needs. If you are a people-person who loves the rewarding challenge of building a brand, we want to hear from...

  • Executive Assistant

    2 weeks ago


    Mumbai, India JSA Full time

    Company DescriptionJSA is a leading national law firm in India with over 600 professionals operating out of seven offices, including Mumbai. For over 32 years, we have provided legal representation, advice, and services to leading international and domestic businesses. Our mission is to provide outstanding legal solutions with a strong emphasis on ethics,...

  • Executive Assistant

    2 weeks ago


    Mumbai, India JSA Full time

    Company DescriptionJSA is a leading national law firm in India with over 600 professionals operating out of seven offices, including Mumbai. For over 32 years, we have provided legal representation, advice, and services to leading international and domestic businesses. Our mission is to provide outstanding legal solutions with a strong emphasis on ethics,...

  • Executive Assistant

    2 weeks ago


    Mumbai, India JSA Full time

    Company DescriptionJSA is a leading national law firm in India with over 600 professionals operating out of seven offices, including Mumbai. For over 32 years, we have provided legal representation, advice, and services to leading international and domestic businesses. Our mission is to provide outstanding legal solutions with a strong emphasis on ethics,...

  • Executive Assistant

    2 weeks ago


    Mumbai, India JSA Full time

    Company DescriptionJSA is a leading national law firm in India with over 600 professionals operating out of seven offices, including Mumbai. For over 32 years, we have provided legal representation, advice, and services to leading international and domestic businesses. Our mission is to provide outstanding legal solutions with a strong emphasis on ethics,...


  • Mumbai, India Shree Balaji Management Consultants (SBMC ) Full time

    Hiring Tax Executive/Assistant Manager for Sweden based MNC. Position:Tax Executive/Assistant managerExp: 4+years  Skills : GST returns, Direct taxation, indirect taxation, GST Audit , GST Law, E-way bills , E-invoicing and ERP System Qualification: B.com/Post Graduation Salary:5.5LPALocation:Mumbai 

  • Assistant Executive

    6 months ago


    Mumbai, India Assignedge Network Pvt Ltd Full time

    **Assistant Executive** **Responsibilities**: **Executive Support**:Provide administrative assistance to executives, including managing calendars, scheduling meetings, and handling correspondence. Coordinate and prioritize daily tasks to ensure efficient time management for executives. Prepare and edit documents, presentations, and reports for executive...


  • Mumbai, Maharashtra, India Snaphunt Full time

    Job Summary: The Personal Assistant to MD provides a high level of administrative support to the Managing Director, coordinating calendars, meetings, and travel arrangements. This role requires strong organizational skills, discretion, and confidentiality. The ideal candidate will have experience as an executive assistant or administrative professional, with...

  • Executive Assistant

    6 months ago


    Mumbai, India Evertiz Solutions Full time

    **Job Title: Executive Assistant** **Location: Lower Parel, Mumbai** **About Us**: **Responsibilities**: - Act as the primary point of contact for internal and external stakeholders, including employees, clients, and partners. - Manage information flow, ensuring timely and accurate communication. - Efficiently manage the Managing Partner's calendar,...

  • Executive Assistant

    6 months ago


    Mumbai, India MNR Solutions Private Limited Full time

    **"An amazing job opportunity inside - Actively Hiring for Executive Assistant (EA)"** **Role **:Executive Assistant (EA) **Experience**: 3+ years **Location **:Mumbai **Mode**: WFO **Education**: Diploma/Graduation **Notice Period **:Immediate Joiners / Currently serving **Mandatory Skills : Calendar management, travel management, fixing...


  • Mumbai, India San Printech Private Limited Full time

    We are seeking a highly organized and proactive Executive Assistant to support our Director. The ideal candidate will be responsible for managing the Director’s schedule, coordinating meetings, handling communications, and performing various administrative tasks to ensure the smooth operation of the office.Key ResponsibilitiesCommunication Management:...

  • Executive Assistant

    4 months ago


    Mumbai, Maharashtra, India Orion Consultech Full time

    The Executive Assistant will be responsible for providing executive support and administrative assistance. Tasks will include managing expense reports, coordinating communication, and providing general administrative support. - Providing support for special projects, initiatives, or events as assigned. - Assisting with project planning, coordination, and...

  • Executive Assistant

    2 weeks ago


    Mumbai, India BridgeLoyalty Customer Experience Management LLP Full time

    Company DescriptionRohit, a specialist in service experience management, leads BridgeLoyalty Customer Experience Management LLP in Mumbai. The team at BridgeLoyalty is supported by talented individuals with a common goal of delivering value to clients and end consumers.Role DescriptionThis is a full-time on-site role as an Executive Assistant at...

  • Executive Assistant

    6 months ago


    Mumbai, Maharashtra, India DreamsAI Innovation Pvt. Ltd. Full time

    We are seeking a dynamic and experienced Executive Assistant, you will provide high-level administrative support to executives and senior management within the organization. You will be responsible for managing schedules, coordinating meetings, handling confidential information, and assisting in various tasks to ensure the smooth functioning of the...

  • Executive Assistant

    6 months ago


    Mumbai, Maharashtra, India Orbitouch Outsourcing Private Limited Full time

    Location - Goregaon East Job Title: Executive Assistant Experience - 3 year Ctc - upto 10 lpa Working Days - 6 days (2& 4 Saturday off) Reports To: Chief Executive Officer (CEO) or Chief Operating Officer (COO) Job Summary: The Executive Assistant provides high-level administrative support to the Chief Executive Officer (CEO) or Chief Operating Officer...

  • Executive assistant

    2 weeks ago


    Mumbai, India BridgeLoyalty Customer Experience Management LLP Full time

    Company DescriptionRohit, a specialist in service experience management, leads Bridge Loyalty Customer Experience Management LLP in Mumbai. The team at Bridge Loyalty is supported by talented individuals with a common goal of delivering value to clients and end consumers.Role DescriptionThis is a full-time on-site role as an Executive Assistant at Bridge...


  • Mumbai, Maharashtra, India Blue Jet Healthcare Full time

    Job DescriptionWe are seeking an experienced Executive Assistant to provide high-level administrative support to our Managing Director. This is a challenging and rewarding role that requires exceptional organizational skills, attention to detail, and the ability to work in a fast-paced environment.About Blue Jet HealthcareBlue Jet Healthcare is a...