Butler Associate
1 month ago
Guest ServiceExcellence:
- Providepersonalized anticipatory service to exceed guestexpectations.
- Attend to guests requestspromptly and efficiently with attention todetail.
- Maintain a professional and polisheddemeanor at alltimes.
ButlerServices:
- Offer bespokeservices including unpacking/packing garment pressing andpersonalized room setup.
- Arrange diningreservations transportation and special requests as per guestpreferences.
- Ensure guest comfort by promptlyaddressing any concerns orissues.
CommunicationandCoordination:
- Liaiseeffectively with other departments to fulfill guest needsseamlessly.
- Maintain clear and concisecommunication with colleagues andsupervisors.
Attentionto Detail:
- Uphold thehighest standards of cleanliness and organization in guest roomsand public areas.
- Monitor and replenish inroomamenities to ensure guestsatisfaction.
TeamCollaboration:
- Workcollaboratively with colleagues to deliver a cohesive guestexperience.
- Assist in training new team memberson butler services and hotelstandards.
Qualifications:
- Previousexperience in a luxury hospitality environmentpreferred.
- Impeccable grooming standards andprofessional appearance.
- Excellentcommunication skills in English; knowledge of additional languagesis an asset.
- Strong organizational skills andattention to detail.
- Ability to workefficiently and calmly in a fastpacedenvironment.
RemoteWork :
No
EmploymentType :
Fulltime
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