Butler Associate

1 month ago


Mumbai, India AccorHotel Full time

Guest ServiceExcellence:

  • Providepersonalized anticipatory service to exceed guestexpectations.
  • Attend to guests requestspromptly and efficiently with attention todetail.
  • Maintain a professional and polisheddemeanor at alltimes.

ButlerServices:

  • Offer bespokeservices including unpacking/packing garment pressing andpersonalized room setup.
  • Arrange diningreservations transportation and special requests as per guestpreferences.
  • Ensure guest comfort by promptlyaddressing any concerns orissues.

CommunicationandCoordination:

  • Liaiseeffectively with other departments to fulfill guest needsseamlessly.
  • Maintain clear and concisecommunication with colleagues andsupervisors.

Attentionto Detail:

  • Uphold thehighest standards of cleanliness and organization in guest roomsand public areas.
  • Monitor and replenish inroomamenities to ensure guestsatisfaction.

TeamCollaboration:

  • Workcollaboratively with colleagues to deliver a cohesive guestexperience.
  • Assist in training new team memberson butler services and hotelstandards.

Qualifications:

  • Previousexperience in a luxury hospitality environmentpreferred.
  • Impeccable grooming standards andprofessional appearance.
  • Excellentcommunication skills in English; knowledge of additional languagesis an asset.
  • Strong organizational skills andattention to detail.
  • Ability to workefficiently and calmly in a fastpacedenvironment.

RemoteWork :

No


EmploymentType :

Fulltime



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