Customer Success ociate Domestic Process ReMe

2 months ago


Gurugram, India Pranam Recruiters Full time

Process:DomesticProcess

Location:Phase IV Udyog Vihar Sector 18 Gurugram Haryana122016

Shift: 24/7Rotational Shift / 5 to 6 Days Working // 1 WeeklyOff

Position:Customer SupportExecutive

Roles andResponsibilities:

  • Handlingcustomer queries efficiently andeffectively.
  • Providing excellentcustomer service through voice and chatsupport.
  • Ensuring customersatisfaction by resolving issues and providing timelysolutions.


InterviewMode:
  1. HRRound
  2. OpsRound
  3. JoiningFormalities
  4. Joining

Requirements

Qualification:Graduate/Undergraduate (Both can beconsidered)

Experience:Minimum 2 years of experience in customersupport

Skillset:Excellent communication skills in English andHindi (both verbal andwritten)

Languages:
Must know atleast one of these languages besidesHindi

TamilTeluguMarathiGujaratiKannada or Bengali

Benefits

Salary:

  • ChatProcess: 23000 CTC
  • Voice Process:24000 CTC
Salarynegotiable as per performance in theinterviews

Cab Facility: Notprovided



Skills: Excellent verbal and written communication skills in Hindiand any one of the 6 Indian languages

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