Business Analyst
1 month ago
You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role?
This is an exciting and dynamic position Of Senior Business Systems Analyst in the MIS & Analytics Team. MIS & Analytics Team has responsibility to enable global servicing network process to be the most efficient and effective by establishing the best-in-class MIS and analytics function. We support all BU's in GSG and are part of the Colleague MIS&A team with a focus on supporting new and tenured learners as well as Learning Strategy.
The individual will provide comprehensive MIS & Analytical support to Executive Leadership on key operations metrics across Servicing
Functions within GSG.
Ensure that the existing MIS continues to function smoothly, identify data deficiencies in a timely manner, raise pertinent issues, and work with relevant partners to get them remediated
Understand the analytical & reporting needs coming from leadership and translate these into effective and easy to understand
solutions
Stay updated with the latest industry trends and advancements in analytics methodologies and technologies
Minimum Qualifications
Strong Analytical and Problem Solving Skills
Comfort executing in a certain level of ambiguity
Experience using current AMEX big data tools (Cornerstone, Hive, Yellowbrick, LUMI etc)
Experience creating dashboards (Tableau, PowerBI, Excel etc)
Ability to work independently as well as be a team player
Strong communication skills ability to translate complex subjects to the understanding level of the audience
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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