Ground Staff Fresher

2 months ago


New Delhi, India Titan Jet Care Service Limited Full time

We are looking for energetic ground staff tobe responsible for administrative duties and communication withpassengers. Your duties will include welcoming passengers providinginformation assisting passengers who are disabled or are travelingwith small children checking in luggage taking reservations andselling tickets. You should be able to promptly resolve passengerqueries and ensure that all passengers are satisfied.

To be successful as ground staff you should displayoutstanding interpersonal skills and achieve excellent customerservice which consistently meets the goals and vision of theairline company. Ultimately outstanding ground staff should be ableto multitask and ensure that every passenger is comfortable safeand wellinformed of flight schedules aircraft delays weatherconcerns and other factors that may affect passengers.

Ground Staff Responsibilities:
  • Greeting and welcoming passengers and responding toquestions.
  • Checking in baggage.
  • Making reservations.
  • Selling airlinetickets.
  • Stocking aircraft withrefreshments.
  • Cleaning aircraft afterflights.
  • Assisting disabled passengers andthose with small children.
  • Providinginformation to passengers.
GroundStaff Requirements:
  • Diploma inadministration or travel or PG diploma course.
  • Experience in customer care.
  • Excellent interpersonal skills.
  • Wellgroomed.
  • Willing to workshifts.
  • Computer literate.

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