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Tele caller

3 months ago

Chennai, India Traventure Homes Pvt Ltd Full time

Traventure Homes Pvt Ltd is on the hunt for a motivated and enthusiastic Tele Caller to join our dynamic team. In this role, you will be responsible for making outbound calls to potential clients and existing customers. Your primary objective will be to provide information about our services, answer inquiries, and schedule appointments, all while maintaining a high level of customer satisfaction.

Responsibilities
  • Make outbound calls to potential and existing clients
  • Provide information about our services and answer queries
  • Schedule appointments for sales representatives and follow up as necessary
  • Maintain accurate records of calls, customer information, and outcomes
  • Build rapport with clients to encourage repeat business
  • Meet daily and weekly call quotas
  • Assist in managing customer databases and follow-up lists
  • Collaborate with team members to improve outreach strategies

Requirements

  • Proven experience as a Tele Caller or in a similar customer service role
  • Strong verbal communication skills
  • Ability to persuade and negotiate effectively
  • Excellent listening skills and the capability to assess situations
  • Familiarity with CRM systems is a plus
  • Self-motivated with the ability to work independently
  • High school diploma or equivalent; additional qualifications in sales or customer service are a plus