Banking Specialist
1 month ago
As a banking specialist you will be part of Avaloq’s global banking operations division (GBO). With our services we are the back office for more than 30 banks globally and ensure their processes run smoothly, compliantly, and efficiently. You will join the Client Onboarding & Offering Team under the division responsible for user-acceptance testing.
Your primary responsibility is to validate that the Avaloq Core Platform software upgrades meet back-office user requirements, are free from defects, and function as expected through User Acceptance Testing. You will perform Test Coordination Activities, support with back-office process design, reporting and statistics and project management activities.
Your key tasks
- Participate and execute User Acceptance Tests and Non-Regression Testing for new client onboarding projects and system upgrades
- Work closely with other teams on strategic initiatives aimed at efficiency, automation, and innovation
- Facilitate collaboration and coordination between various stakeholders involved in project management for onboarding new Banks into Avaloq back-office, testing and other ongoing projects to ensure timeliness and quality of deliverables
- Work with internal and external stakeholders to further improve the customer satisfaction
- Identify areas for process optimization, propose enhancements, and implement best practices to streamline workflows and enhance efficiency
- During the non-testing phases, guarantee added contribution and support to the Back Office teams; execute the service tasks assigned by the Back Office teams on time, ensuring quality and adherence to internal processes, procedures, and SLAs agreed with clients
- Ensure test cases reflect intended functionality and workflow
- Identify and track defects while ensuring timely resolution
- Interact with different stakeholders, such as Back Office teams, Test & Release Management and IT to fix the issues experienced during the testing phase
Qualifications
- A deep understanding of one or more of the traditional Banking Operations services (eg. Payments, Corporate Actions, Asset Master Data)
- At least 4 years of Banking Operations experience either as a Banking Specialist working on the daily operations or as a UAT tester
- Expertise in Microsoft Excel and PowerPoint, knowledge on Macros is a plus
- Expertise in process design and automation
- Experience as a Project Manager for a Banking Operations project
- Flexible weekend work for Release Cut Over (occasional)
- Good time management, able to meet tight deadlines and working well under pressure
- Proactivity - proposes solutions and ideas to increase process and/or testing efficiency
- Effective collaboration and communication in a multi-cultural environment towards key stakeholders
- Proven proactivity, problem-solving and decision-making skills
- Management of multiple tasks and prioritize workload effectively
- Aptitude for learning and intellectual curiosity
Additional Information
We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
#LI-Hybrid
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