Sales Operations Manager
1 week ago
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The role is a critical member of the India Leadership Team. You will be expected to operate comfortably with leaders at the Regional Sales VP level.
The key responsibilities of the role include:
- Managing the GTM and account segmentation for the region, providing advice on how to structure a locally-appropriate model that aligns with the global framework.
- Facilitating the dissemination of the Annual Operating Plan into district and rep quotas, providing thorough analysis of the region trends and future potential to support quota deployment.
- Ownership of the sales forecast cadence, ensuring forecasts are managed over a minimum CQ+1 horizon at all times, providing direction and recommended action plans for Sales leaders to execute with their teams.
- Support the Regional Sales VP in the forecast cycle with analysis and commentary.
- Ownership of the Sales pipeline management cadence, ensuring that opportunity pipelines represent a realistic and complete picture of current and future opportunities in the Region.
- Liaise and partner with our APAC Deal Operations Centre to drive timely, efficient and proactive competitive pricing discussions for special pricing requests. Critical to success in this area is an understanding of market-based price points for various infrastructure solutions, which you either understand from experience, or have an adept skillset in learning and applying in the context of IT infrastructure technology solutions.
- Support the Regional Sales VP in the generation and development of content for Quartely Business Reviews and regular APAC Leadership meetings, supported by deep understanding and analysis of both the wider India market, and the Hitachi Vantara business and the key drivers of success.
- Lead the team supporting Account MasterData quality within salesforce.com, building relationships with the global MasterData team responsible for actioning changes.
- Lead and support the team to deliver a gold standard Bid Management function supporting key bids in the Region, including qualifying in/out of key bids based on capacity, and supporting and driving deliverables cross-functionally to support Sales in completing bids in an efficient and timely manner (also supported by global resources).
What you’ll bring
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• Your 5+ years’ experience leading a high performing Sales Operations team means you have a clear understanding of the key requirements of the role, global best practices in Sales Operations, and how you can add value to the organization.
• You have a passion for leading and motivating your team, not just managing them. You constantly look for ways to bring the best out of your staff, developing their skills and growing their capability to create the next generation of high-performing stars.
• You are assertive and decisive in maintaining alignment with the way we expect business to be conducted at Hitachi Vantara, and maintain respectful assertiveness even when enforcing this with senior stakeholders.
• You plan your time and manage your stakeholders’ expectations when you make commitments, and have a track record of meeting your commitments.
• You are comfortable influencing, coaching and leading people across the organization, including those outside your immediate team.
• Sales leaders look to you for advice and recommendations on how to improve their business, and you have a passion for identifying areas of improvement and strategies to take advantage of them. When it comes time to implement those plans, you roll your sleeves up and work as part of the team to bring it to life.
• You follow and are passionate about industry trends and can share advice and expertise with your stakeholders, and you share your knowledge to drive better outcomes.
Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
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