Tele caller
1 month ago
Company Overview
Cemech Luxury Paints is South India's leading luxury paint manufacturer. We specialize in producing high-quality, affordable luxury paints that are perfect for complementing built spaces and facilities. As a company, we understand the importance of getting the right color combination to make a space stand out. Our paints are made with the highest quality products and materials, ensuring a flawless finish.
Job Overview
We are seeking a skilled Tele Caller to join our team at Cemech Luxury Paints. As a Tele Caller, you will be responsible for reaching out to potential customers, answering their questions about our luxury paint products, and persuading them to make a purchase. This is a full-time role based in Hyderabad, Telangana, India, and we are looking for candidates with 1 to 3 years of prior experience in a similar position.
Qualifications and Skills
- 1 to 3 years of experience as a Tele Caller or in a similar telemarketing role
- Excellent verbal communication skills
- Ability to persuade and influence customers
- Knowledge of luxury paint products and their application
- Strong customer service and problem-solving skills
- Proficiency in using CRM software
- Target-oriented mindset with a drive to achieve sales goals
- Ability to work effectively in a team environment
Roles and Responsibilities
- Reach out to potential customers via telephone to introduce and promote our luxury paint products
- Answer incoming calls from customers regarding product inquiries, pricing, and delivery
- Provide accurate information to customers regarding product features, benefits, and usage
- Persuade customers to make a purchase by highlighting the unique qualities of our luxury paint products
- Maintain a high level of product knowledge to effectively address customer queries
- Record customer details, interactions, and sales activities in the CRM system
- Follow up with customers to ensure customer satisfaction and identify potential upsell opportunities
- Achieve weekly and monthly sales targets as set by the sales manager
- Collaborate with the sales team to devise effective sales strategies and promotional campaigns
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