Associate Manager

6 months ago


Bengaluru, India Razorpay Full time

Razorpay was founded by and Harshil Mathur in . Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).

Razorpay POS, Razorpay’s comprehensive suite of point-of-sale led payment solutions, enables businesses to accept various modes of payment across all customer touchpoints. Be it across the counter, on delivery, or via kiosks and vending machines, Razorpay POS devices offer a smooth payment experience with fast processing and high transaction success rates. Merchants are also able to offer consumers convenient payment options like EMI right on the POS device. Access to real-time transaction data and analytics via the merchant portal enables businesses to drive data-led decisions. 

With over ,+ user touchpoints across India & the UAE, Razorpay POS is at the forefront of transforming payment experiences.

Formerly known as Ezetap, Razorpay POS emerged after Ezetap’s acquisition by Razorpay in August . As a full-stack financial services organization founded in by Shashank Kumar and Harshil Mathur, Razorpay is dedicated to innovative payment and business banking solutions, promising a transformative journey for businesses.

Role Description

As an Associate Manager for Marketing Communications you will be responsible for creating and executing the brand’s social media strategy and content for different stakeholders as part of driving consideration and awareness for the brand. This is an exciting opportunity to build a brand while driving awareness and adoption across the offline market.

Roles and Responsibilities:

Work closely with the Bank Alliances, Solutions, Product and Engineering teams to break down complex jargon into content that resonates with our audience. Understanding various products and solutions and bringing them to life with simple yet engaging ideas. Planning and executing a social media calendar that attracts followers and drives engagement while monitoring social media metrics and building the brand for creative excellence.  Staying one step ahead of everything online and finding innovative ways to bring it alive on our platforms.  Story mining across teams and creating content that resonates with different stakeholders (internal and external) across various formats. Drive visibility for Razorpay POS across online and offline channels. Support the Marketing team with awesome short and long form content.

Mandatory Qualifications:

Strong creative and communication skills 4-6 years of experience working on content creation especially social media content and engagement Excellent understanding of social media platforms and best practices. Dynamic, agile and quick to adapt to changing trends to stay one step ahead of the curve.  Highly organized and autonomous but also a great team player, who drives smooth collaboration with internal and external stakeholders. 

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