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Business Continuity and Resiliency Governance

4 months ago

Hyderabad, India WELLS FARGO BANK Full time
About this role:

Wells Fargo is seeking a Senior Business Execution Consultant.

In this role, you will:
  • Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
  • Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
  • Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
  • Work independently to make recommendations for support function by providing support and leadership
  • Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
  • Collaborate and consult with team leaders in developing project plans, policies and procedures
  • Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners
Required Qualifications:
  • Experience in Business Execution, Implementation, or Strategic Planning, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
About the Role:

Wells Fargo is seeking a Senior Business Execution Consultant, to be based in Bangalore or Hyderabad. Role will report locally to the Head of Business Continuity & Incident Management for Wells Fargo (India & Philippines).

This is a business partner facing role where the individual is responsible for collaborating with teams Stateside, to assess and evaluate BCP risk associated with Third Parties (vendors) and their resiliency programs. The role requires a high performer with an eye for detail who can deliver quality outcomes within SLAs.

Expectations:

The Third Party BCP Consultant will focus on the review and evaluation of Third Party business continuity strategies, recovery plans, and testing to ensure Wells Fargo recovery requirements can be met. Third Parties are evaluated following Resiliency requirements in support of Wells Fargo's BRDR Policy, Procedures, and other regulations using defined procedures and criteria.

The Third Party BCP Consultant will independently manage a queue of assigned BCP assessments and adhere to defined deadlines and service level agreements. This person will be responsible for identifying, documenting, and validating recovery related findings and monitoring assessments to closure. A considerable amount of time will be spent evaluating Third Party responses and artifacts for accuracy and comparing to Wells Fargo requirements through source system report extracts. Effectively communicating findings with business partners, appropriately escalating risks to leadership, and identifying trends are key elements of the job.

Third Party BCP Consultant should have a strong background in business resiliency and continuity concepts. Individual should be process driven, detail oriented, capable of managing large volumes of work and meeting strict deadlines.

The responsibilities may extend beyond Third Party BCP assessments- Reporting, Liaising with Resiliency, Control, Risk and Audit partners, Program Support and maturing the program by being an SME.

Individual needs to excel in a collaborative, constantly evolving environment, comfortable with change, have a strong desire to do what is right and be decisive. Should be self-motivated and able to work both independently and as a team player.

The Third Party BCP Consultant should be an active team player, be great at execution, be an influencer, work with a sense of urgency with 100% attention to detail. Tenacity to drive the program forward, adapt to rapid large-scale changes in business processes and organizational structure.

Strong emphasis on customer support, excellent organizational skills with ability to manage multiple tasks and meet strict deadlines.

Ability to follow a repeatable process and adhere to specific controls, ability to handle issue tracking and resolution.

Must have advanced verbal, written and strong communication skills with the ability to articulate complex concepts in a clear manner, be succinct. Ability to present issues concisely and clearly, both verbally and in written format. A sample write up by the interviewee will be a part of the selection process for which no prior preparation is needed.

Timings will require at least half day overlap with USA, a regular workday will be from 12pm IST - 9pm IST, subject to later hours at times. Candidate must be based out of Wells Fargo India location and will be required to work in the office as per organization's In Office Adherence / Return To Office (RTO) at a minimum of 3 days per week

Desired Qualifications:
  • 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • Experience in Business Execution, Implementation, or Strategic Planning, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • Graduate with 5-7 years' experience in Business Continuity or Resiliency Advanced knowledge of Microsoft Office products; Word, Excel, PowerPoint, Outlook Wells Fargo BRDR Certification.
  • Working knowledge of and experience with resiliency and Third Party tools and reporting. Experience working with Operational Resiliency System (ORS), and BCP Central is a plus. Working knowledge of and experience with the Wells Fargo Third Party program, tools and reporting. Experience working with System for Third Party Operational Risk Management (STORM) and Service Now is a plus. CBCI or CBCP industry certification from The BCI, UK or DRII, USA
Timings will require at least half day overlap with USA, a regular workday will be from 12pm IST - 9pm IST, subject to later hours at times. Candidate must be based out of Wells Fargo India location and will be required to work in the office as per organization's In Office Adherence / Return To Office (RTO) which is currently at a minimum of 3 days per week.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.