Relationship Officer

2 weeks ago


Kochi, India Zofthire Private Limited Full time

Zofthire Private Limited is seeking a passionate and dedicated Relationship Officer to join with our client based in Cochin. In this pivotal role, you will be at the forefront of our client interactions, serving as the primary point of contact for our valued customers. Your main objective will be to cultivate and maintain strong relationships with clients, ensuring their needs are met with exceptional service and support. You will play a critical role in not only managing existing accounts but also in identifying new opportunities for growth and collaboration. In doing so, you will contribute to our company’s mission of delivering outstanding solutions that enhance the customer experience. The ideal candidate will possess excellent communication and interpersonal skills, allowing you to effectively engage with a diverse range of clients. As a Relationship Officer, you will be tasked with understanding client needs, addressing concerns, and providing insights that align with our offerings. If you are a proactive professional who thrives in a customer-focused environment and is eager to make a meaningful impact, we encourage you to apply and become an integral part of our thriving organization.

Responsibilities
  • Establish and maintain strong professional relationships/connections internally and externally.
  • Achieve sales targets assigned and contribute to the overall achievement of the division.
  • Ensure full awareness of all services provided and is constantly updated on all changes and amendments to product features, procedures, and processes for corporate tie- up.
  • Responsible for meeting sales target through the tie-ups, Role is responsible for acquiring new clients for business growth and maximize the profits of the organization by meeting the required sales targets.

Requirements

  • 1-6 years’ proven experience in tele-sales.
  • Should be willing to relocate to Cochin.
  • Proven experience as telesales.
  • Excellent communication and listening skills.
  • Good sales and negotiation skills.
  • Linguistics: Fluency in English & Hindi
  • Ability to learn about products and services and describe/explain them to prospects.
  • Plenty of drive, initiative and motivation.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.

Benefits

Upto 3 Lacs Per Annum including Statutory Benefits.


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