Engineering-L2-Bengaluru-Vice President-Help Desk User Support

6 months ago

Bengaluru, India Goldman Sachs Full time
What We Do At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets. Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here. Who We Look For Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.
BUSINESS UNIT OVERVIEW

Enterprise Technology Operations (ETO) is a Business Unit within Core Engineering focused on running scalable production management services with a mandate of operational excellence and operational risk reduction achieved through large scale automation, best-in-class engineering, and application of data science and machine learning. The Production Runtime Experience (PRX) team in ETO applies software engineering and machine learning to production management services, processes, and activities to streamline monitoring, alerting, automation, and incident management. The team also builds and operates products for order management, disaster recovery testing, and developer onboarding.

TEAM OVERVIEW

ETO's Production Runtime Experience team uses big data processing, machine learning, real-time streaming analytics and simplified visualization/interaction to give computer systems the ability to learn and automate many of the tasks that humans would normally perform manually to run the bank’s systems. This is achieved through sophisticated engineering; autonomics and machine learning that statistically and inductively help understand the behaviour of these complex systems.

ROLE AND RESPONSIBILIITES

An individual in this role is responsible for design, development, deployment and support of products and platforms that leverage Java based technologies and enable large scale event processing in engineering products in ETO. The individual will engage in both server side as well as front-end development as may be required to achieve the desired outcomes. Specific responsibilities include:

Design component as well as integration architecture for large scale web applications Develop, test and support features for globally deployed web apps. Follow best practices throughout the project lifecycle Participate in team-wide design and code reviews. Keep abreast of emerging technical trends, so applicability to ETO products can be determined.

QUALIFICATION

Bachelor's Degree (or equivalent or higher) in Computer Science, Information Technology, Electronics and Communication. Overall 4 – 8 years of experience with a minimum of 2 years in developing Java-based applications.

ESSENTIAL SKILLS

1. Technical

Strong programming skills in Java and Python with proficiency in object-oriented design principles Experience with Java frameworks such as DropWizard, Spring and Hibernate Familiarity with web development frameworks (Angular or React) Experience with Testing frameworks (JUnit, TestNG, Cucumber, Mockito) Hands-on experience with building stream-processing systems using Hadoop, Spark and related technologies Familiarity with distributed storage systems like Cassandra, MongoDB and JanusGraph. Experience with various messaging systems, such as Kafka or RabbitMQ Experience with Caching solutions like Hazelcast, Redis or MemCache Knowledge of build tools like Maven or Gradle Familiarity with continuous integration and continuous deployment (CI/CD) pipelines especially using Git Working knowledge of Unix/Linux experience Strong problem solving skills and attention to detail

2. Soft skills

Strong communication skills with a track record of working and collaborating with global teams, Must possess the ability to handle multiple on-going assignments and be able to work independently in addition to contributing as part of a highly collaborative and globally dispersed team, Strong analytical skills with the ability to break down and communicate complex issues, ideas and solutions, Thorough knowledge and experience in all phases of SDLC

3. Additional skills (Advantage)

Working knowledge of enterprise database systems (Sybase or DB2) , Programming in Perl, Python and shell script. Knowledge and experience in building conversational user interfaces enabled by AI ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at /careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process.

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