Desktop Support Engineer
2 months ago
We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.
Responsibilities- Address user tickets regarding hardware, software and networking
- Walk customers through installing applications and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Customize desktop applications to meet user needs
- Record technical issues and solutions in logs
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
- Help create technical documentation and manuals
Requirements
- Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
- Hands-on experience with Windows/Linux/Mac OS environments
- Working knowledge of office automation products and computer peripherals, like printers and scanners
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude
- BSc in Computer Science or relevant field
-
Desktop Support Engineer
3 weeks ago
Mumbai, Maharashtra, India UnitedHealth Group Full timeJob Summary:UnitedHealth Group is seeking a skilled Desktop Engineer to join our team. In this role, you will be responsible for installing, configuring, and troubleshooting desktop hardware, software, and peripherals for end-users.Key Responsibilities:Install and configure desktop hardware and software for end-usersProvide technical support and...
-
Desktop Support
6 months ago
Mumbai, India ICCS Full timeICCS is looking for Desktop Support for Mumbai Location, Job description is given below: Position: Desktop Support Location: Mumbai Experience: 1- 3Years Notice Period: Immediate - 15 Days Roles and Responsibilities Sr. Desktop Engineers at least have 1-3 Years of Desktop Support Experience Resolve system malfunctions, and provide...
-
Desktop Support Engineer
3 weeks ago
Mumbai, India Outworks Solutions Private Ltd. Full timeCompany OverviewOutworks Solutions Private Ltd. is a 17 years old company and a leader in IT Staffing, Software Consulting, and IT Infrastructure Managed Services. With headquarters in CA, USA, and international offices across UK, Malaysia, and Hong Kong, we have a strong global presence. In India, we have our corporate office in Noida, along with branch...
-
Desktop support engineer
6 days ago
Mumbai, India Talent Corner HR Services Pvt Ltd Full timeJob Title: Desktop Support Engineer (L1 Support)Experience: 2-4 yearsLocation: Powai (Mumbai) & Airoli (Navi Mumbai)Qualification: Graduate preferred.Key Responsibilities:Troubleshooting hardware and software issues.·Installing and maintaining hardware and computer peripherals.·Installing and upgrading operating systems and computer...
-
Desktop Support Engineer
7 days ago
Mumbai, India Talent Corner HR Services Pvt Ltd Full timeJob Title: Desktop Support Engineer (L1 Support)Experience: 2-4 yearsLocation: Powai (Mumbai) & Airoli (Navi Mumbai)Qualification: Graduate preferred.Key Responsibilities:Troubleshooting hardware and software issues.·Installing and maintaining hardware and computer peripherals.·Installing and upgrading operating systems and computer...
-
Desktop Support Engineer
6 days ago
Mumbai, India Talent Corner HR Services Pvt Ltd Full timeJob Title: Desktop Support Engineer (L1 Support)Experience: 2-4 years Location: Powai (Mumbai) & Airoli (Navi Mumbai)Qualification: Graduate preferred.Key Responsibilities:Troubleshooting hardware and software issues.·Installing and maintaining hardware and computer peripherals.·Installing and upgrading operating systems and computer...
-
Desktop Support Engineer
7 days ago
Mumbai, India Talent Corner HR Services Pvt Ltd Full timeJob Title: Desktop Support Engineer (L1 Support)Experience: 2-4 years Location: Powai (Mumbai) & Airoli (Navi Mumbai)Qualification: Graduate preferred.Key Responsibilities:Troubleshooting hardware and software issues.·Installing and maintaining hardware and computer peripherals.·Installing and upgrading operating systems and computer...
-
Desktop Support Engineer
7 days ago
Mumbai, India Talent Corner HR Services Pvt Ltd Full timeJob Title: Desktop Support Engineer (L1 Support) Experience: 2-4 years Location: Powai (Mumbai) & Airoli (Navi Mumbai) Qualification: Graduate preferred. Key Responsibilities: Troubleshooting hardware and software issues. ·Installing and maintaining hardware and computer peripherals. ·Installing and upgrading operating systems and computer software....
-
Desktop Support Engineer
6 days ago
Mumbai, India Talent Corner HR Services Pvt Ltd Full timeJob Title: Desktop Support Engineer (L1 Support) Experience: 2-4 years Location: Powai (Mumbai) & Airoli (Navi Mumbai) Qualification: Graduate preferred. Key Responsibilities: Troubleshooting hardware and software issues. ·Installing and maintaining hardware and computer peripherals. ·Installing and upgrading operating systems and computer...
-
Desktop Support
2 weeks ago
Mumbai, India Gray Matrix IT Solutions Full timeGreetings from Gray Matrix!!Job Description: Robotics / Desktop EngineerPosition Summary:We are looking for a dedicated Robotics / Desktop Engineer to provide expert technical support and maintenance for our organization's desktop environments. The ideal candidate will have a strong background in configuring, troubleshooting, and optimizing desktop systems...
-
Desktop Support
6 months ago
Mumbai, Maharashtra, India SS Technologies Full timeJob Description - **Desktop Engineer L1/L2** Experience: 1-3 Years Job Responsibility: - 0-4 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and installing new software and update each of them. - Good experience for managing desktops / Laptops / Network Printers etc. - Configure and install local network...
-
Desktop Support Engineer
4 weeks ago
Mumbai/Jodhpur/Navi Mumbai, IN 3i infotech Full timeJob Type : Full-timeJob Summary : We are seeking a Desktop Support Engineer to provide technical support, troubleshooting, and maintenance for computer systems, hardware, and software in our organization. This role is essential for ensuring that employees have reliable access to technology resources and receive timely assistance with IT-related issues. The...
-
Desktop Support Engineer
4 weeks ago
Navi Mumbai, India 3i infotech Full timeJob Type : Full-timeJob Summary : We are seeking a Desktop Support Engineer to provide technical support, troubleshooting, and maintenance for computer systems, hardware, and software in our organization. This role is essential for ensuring that employees have reliable access to technology resources and receive timely assistance with IT-related issues. The...
-
Desktop Support Specialist
4 weeks ago
Mumbai, Maharashtra, India Inspirisys Solutions Limited Full timeDesktop Field Engineer PositionWe are seeking a skilled Desktop Field Engineer to join our team at Inspirisys Solutions Limited.Key Responsibilities:Provide technical support for desktops and laptops, including hardware fault diagnosis and isolation.Install and configure desktops, laptops, and peripherals, ensuring optimal performance and...
-
Desktop Support Specialist
4 weeks ago
Mumbai, Maharashtra, India Minitek Systems India Pvt. Ltd. Full timeJob Title: Desktop Support EngineerJob Summary:Minitek Systems India Pvt. Ltd. is seeking a skilled Desktop Support Engineer to join its team. As a Desktop Support Engineer, you will be responsible for providing technical support for desktop computers, laptops, and mobile devices.Key Responsibilities:Data Centre Management: Monitor and manage data centre...
-
Desktop IT Support Specialist
3 weeks ago
Mumbai, Maharashtra, India Inspirisys Solutions Limited Full timeDesktop Field Engineer | MumbaiFunction - InfrastructureJob Requirements:1-2 years of experience as a Desktop EngineerInstallation and rollout services of desktops and laptopsHardware fault diagnosis and isolation on desktops/laptopsSoftware support on office automation software, anti-virus software, email clients, and business critical applicationsConfigure...
-
Desktop Support
5 months ago
Andheri, Mumbai, Maharashtra, India SS Technologies Full timeJob Description - **Desktop Engineer L1/L2** Experience: 1-3 Years Job Responsibility: - 0-4 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and installing new software and update each of them. - Good experience for managing desktops / Laptops / Network Printers etc. - Configure and install local network...
-
Desktop Support Engineer
4 weeks ago
Mumbai, India Minitek Systems India Pvt. Ltd. Full time1- Designation Desktop Support Engineer.Job Description:-Data-Centre Management & Monitoring.Server, Storage & firewall knowledge.WSUS & Security Patches Vulnerability. Logs & Error Route Cause IdentificationsServer Desktop Laptop CCTV Support.Routine Software & Applications Awareness.VPN, RDP, Web Meet & Office 365 Support.AD, DHCP, DNS, IP4, IMAP POP...
-
Desktop Support
6 months ago
Andheri, Mumbai, Maharashtra, India SS Technologies Full timeJob Description - **Desktop Engineer L1/L2** Experience: 1-3 Years Job Responsibility: - 0-4 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and installing new software and update each of them. - Good experience for managing desktops / Laptops / Network Printers etc. - Configure and install local network...
-
Desktop Support Specialist
3 weeks ago
Mumbai, Maharashtra, India Inspirisys Solutions Limited Full timeDesktop Support SpecialistAt Inspirisys Solutions Limited, we are seeking a skilled Desktop Support Specialist to join our team. The ideal candidate will have 1-2 years of experience as a Desktop Engineer and possess excellent technical skills in hardware and software troubleshooting.Key Responsibilities:Installation and rollout services of desktops and...