Senior Program Manager

4 weeks ago

Bengaluru, India Mercedes-Benz Full time
Tätigkeitsbereich:SonstigesFachabteilung:Data Solutions - EngITGesellschaft:Mercedes-Benz Research and Development India Private LimitedStandort:Mercedes-Benz Research and Development India, BangaloreStartdatum:..5Veröffentlichungsdatum:..4Stellennummer:MER3EC8Arbeitszeit:Vollzeit BewerbenAufgaben

Designation: Senior Program Manager (L5)- After Sales Diagnostics & Spare Parts management.

Department: RD/IGS

Hiring Manager: Parul Pradhan

Education & Training: BE/MTech/MS in Electronics or Automotive engineering.

Profile:

We are looking for a new team leader with a dynamic personality, who has experience in vehicle diagnostics in aftersales domain for luxury passenger car market. The role is responsible for teams handling Diagnostics content development, Series maintenance & Field support of the Mercedes-Benz After-Sales Diagnostic tool along with spare part management.
This profile reports to Deputy General Manager (L4) and requires minimum years of experience in Automotive After-Sales and Parts Management domain.

Job Responsibilities:

· Lead a team of aftersales engineers towards developing and maintaining diagnostic content & troubleshooting for the Mercedes-Benz Aftersales diagnostic tool-Xentry in schedule with the launch of new vehicle models.

· Development and implementation of a large complex/multi medium sized project through a Body diagnostics & spare parts team.

· Gather requirement and define work scope, strategic planning, establishing the working model with German Business Partners and handling teams & projects from concept to delivery.

· Solving field concerns for the body electronics while working with various technical partners and understanding criticality & impact of the same.

· Project management (tools, reports, techniques, methodologies & practices)

· People management - Evaluating suitability of resource for a project, performance monitoring, appraisal & feedback, mentoring, motivation for people development.

· Making project plans, tracking, presentation, and reporting (MS Office tools)

· Drive innovation & develop competence required for new and existing business.

Qualifikationen

Skills Required:

· Proven leadership experience in managing technical teams, including competence development and team ramp up.

· Good project management skills with expertise in handling complex projects in internationally diverse environment and teams spanning multiple domains.

· Hands-on experience in developing and maintaining diagnostics content for car ECUs,

· Good understanding of ECUs, software lifecycle, test cycle and release management and relevant IT systems.

· Knowledge about automotive spare parts management systems and processes.

· Ability to focus on continuous improvement of processes and ensuring highest quality of project deliverables.

· German language, product development knowledge will be an added advantage.

· Working experience at dealerships/workshops will be an added advantage.

BenefitsMit­arbeiter­rabatte möglichGesund­heits­maß­nahmenMit­arbeiter­handy möglichEssens­zulagenBetrieb­liche Alters­ver­sorgungHybrides Arbeiten möglichMobilitäts­angeboteMit­arbeiter EventsCoachingFlexible Arbeits­zeit möglichBarriere­frei­heitGute An­bindungPark­platzKinder­betreuungBetriebs­arztKantine, Café

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