Sr Account Manager

6 days ago

Mumbai, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time

We are looking for a highly motivated Sr Account Manager to join our team. The ideal candidate should have a minimum of 5 years of experience in the IT Services industry and possess excellent strategic thinking, negotiation, communication, analytical problem solving, sales, and client relationship building skills.

Responsibilities:

Develop and Maintain Strong Client Relationships:

  • Foster long-term relationships with clients, ensuring their satisfaction and loyalty.
  • Act as the primary point of contact, addressing client needs, concerns, and ensuring service excellence.

Identify New Business Opportunities & Generate Leads:

  • Proactively research and identify new business opportunities, expanding the client base.
  • Generate leads through networking, attending industry events, and leveraging market insights.

Develop and Implement Strategic Account Plans:

  • Create tailored account plans to meet both client and business objectives.
  • Regularly review and adjust plans based on client feedback, market changes, and business goals.

Negotiate Contracts and Pricing:

  • Lead negotiations with clients to secure favorable terms while maximizing profitability.
  • Ensure all contracts are aligned with company policies and meet client needs.

Collaborate with Internal Teams to Ensure Client Satisfaction:

  • Work closely with internal teams to ensure timely delivery and meet client expectations.
  • Provide clients with updates, insights, and solutions to any challenges that arise.

Analyze Market Trends and Provide Insights to Clients:

  • Monitor market trends and competitor activities to inform client strategies.
  • Share relevant industry insights to help clients make informed business decisions.

Maintain Sales Records and Reports:

  • Accurately track sales activities, account progress, and performance metrics.
  • Use CRM software to maintain up-to-date records and generate reports for management review.


Requirements

• Minimum of 5 years of experience in the IT Services industry
• Excellent strategic thinking, negotiation, communication, analytical problem solving, sales, and client relationship building skills
• Proven track record of achieving sales targets
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Bachelor's degree in Business Administration or related field.



Benefits • Health insurance coverage for self, spouse and kids. 
• Retirement savings plan with employer matching contributions.
• Opportunities for professional development and advancement within the organization.





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