Manager Customer Quality

6 months ago


Pune, India Garrett - Advancing Motion Full time

The position is of Customer Quality engineer. He/She should be able to handle the customer /s independently. He should be aware of PPAP process and its core tools. He should be convergent with 8D methodology. He should be aware of CSR.

Responsibilities :

PPAP Approval - He/she shoal be aware of 19 elements of PPAP. He/she should be aware of the product development phases  He/she should have a proactive approach to identify the risks and mitigation actions.  He/she should have Indepth knowledge of SPC, MSA and CP. He/she should have hands full of experience in customer complain handling. He/she should be convergent with 8D methodology He/she should know the CAPA and 7 QC tools He/she should be able to drive the people in resolving the customer issues He/she should be proactive in meeting the metrices. He/she should have in depth knowledge of CSR and gap identification. He/she should have knowledge of customer experience and expectations.

Education :BE / DME (Mechanical / Production / Automobile / Electronics)

Experience : 6-10 years

Key skill : 

SPC
MSA
7 QC Tools
PPAP & APQP
8D & CAPA



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