Customer Support Specialist Intern L1

Job Description This is a remote position. We are seeking a dedicated and customer focused L1 Support specialist Intern to join our support team. The ideal candidate will be the first point of contact for users experiencing any L1 issues. You will be responsible for diagnosing and resolving basic problems, providing timely and effective support, and...

This is a remote position. We are seeking a dedicated and customer focused L1Support specialist Intern to join our support team. The idealcandidate will be the first point of contact for users experiencingany L1 issues. You will be responsible for diagnosing and resolvingbasic problems providing timely and effective support andescalating more complex issues...

Customer Support Associate (L1) - Chat Process Job brief - We are looking for a Customer Success Chat Specialist to assist our customers with technical problems when using our products and services - The responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be...

Customer Success Chat Specialist (L1): Job brief - We are looking for a Customer Success Chat Specialist to assist our customers with technical problems when using our products and services - The responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in...

Customer Support Associate (L1) - Chat Process Job brief - We are looking for a Customer Success Chat Specialist to assist our customers with technical problems when using our products and services - The responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be...

Grade-BPO1/2 Skill - L1 support Location - Bangalore/Chennai - Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills - Willingness to work in any shifts including night shifts - Should be flexible for voice support - Ability to understand customer issue and route to appropriate team -...

**Customer Support Associate - Voice L1 Intern** **About Company** FloBiz is India’s first neobusiness platform. We’re building mobile first solutions to digitize 70 million MSMEs in India. My Billbook is one of our flagship products that allows small businesses to create invoices, manage their outstanding and monitor their stock on the go. My Billbook...

Customer Support Associate (L1) - Chat Process **About FloBiz** FloBiz is a neobank for small & medium businesses that aims to accelerate the growth of their enterprises through technology. Founded in 2019 by IIT & BITS alumni, FloBiz is a fintech backed by renowned investors like Sequoia Capital India, Elevation Capital, Greenoaks Capital, Beenext and...

**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

**job description**: **### **Job Title**: Process Specialist - International Customer Support (Voice) **Location**: Bangalore (Electronic City) | Work From Office **Shifts**: 24/7 Rotational Shifts (US Shifts) | Night Shift Allowance Up to ₹2,000 | Two-Way Cab Facility **Experience**: Minimum 2 Years in International Voice Support **CTC**: Up to...

Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...

**Job Title: Marketing and Sales Intern (PPO)** **Company**: Intern-Box (An EdTech Company) **Location**: Bengaluru, Karnataka **Duration**: 3 Months **About Intern-Box**:Intern-Box is an Indian EdTech company committed to revolutionize education. We're seeking an Intern with a passion for communication and sales to help us grow our presence in the...

Roles and Responsibilities   Provide front-end (L1 and L2) support to clients and end users. Support enterprise-level application systems, offering both functional and technical assistance. Respond promptly to application-related queries and trouble ticket Investigate problems Desired Candidate Profile   Basic knowledge of server and network setup,...

Overview: **IT Support Supervisors** are responsible for ensuring that the IT Support team is providing the highest level of customer support to our clients. IT Support Supervisors act as primary escalation points for their direct reports (IT Support Specialists) and customers. They also work on our most complicated and challenging tickets often involve...

Company DescriptionStack Wealth is a digital wealth management solution provider in Bengaluru. Our platform offers exclusive investment opportunities, personalized financial planning, and expert assistance to help everyday investors build wealth and grow their net worth. Our team comprises finance experts, AI specialists, data scientists, engineers,...

**Job Profile** - Inbound support - Service ticket management - L1 Tech support - Service call tracking and scheduling - Outbound customer feedback survey **Support Channel**: - Voice / Mail/ Whatsapp **Qualification**: - Degree - Diploma - Puc pass/fail **Languages**: - English, Hindi & Regional Language - English, Hindi & Marathi - English, Hindi &...

Company DescriptionStack Wealth is a digital wealth management solution provider in Bengaluru. Our platform offers exclusive investment opportunities, personalized financial planning, and expert assistance to help everyday investors build wealth and grow their net worth. Our team comprises finance experts, AI specialists, data scientists, engineers,...

**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

Required Information Details1 Role Service Desk – L1 Support2 Desired Experience Range 2 to 5 Years3 Location of Requirement=-BangaloreSN Responsibility of / Expectations from the Role1. Serving as the first point of contact for customers seeking technical assistance over the phone, Chat, email2. Excellent communication skills, experienced with handling...