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Department Manager-Centro

4 months ago


Pune, India Reliance Retail Full time

Company Overview


Reliance Retail is India's largest, fastest-growing, and most profitable retailer. With a diverse omni-channel presence, we offer superior quality products and an unmatched shopping experience to over 193 million loyal customers nationwide. Our extensive store network, digital platforms, and strong supply chain enable us to provide exceptional customer service.


Job Overview


Mid-Level: 4 to 6 years of experience, Full-Time role in Pune, Indore, Mohali, Jaipur, Hyderabad, Visakhapatnam, Bangalore. Salary range: Competitive. Employee count: 10001+


Qualifications and Skills


  • Proven experience in a similar role with 4-6 years of experience
  • Strong leadership and team management skills
  • Expertise in visual merchandising and inventory management
  • Excellent customer service and sales analysis abilities
  • Proficient in budgeting and financial management
  • Ability to create visually attractive product presentations


Roles and Responsibilities


  • Lead and manage department operations to achieve sales targets and customer satisfaction
  • Implement visual merchandising strategies to enhance the store's appeal
  • Oversee inventory management and optimize stock levels
  • Provide leadership and guidance to the department team for performance improvement
  • Analyze sales data and trends to drive business growth
  • Prepare and manage department budgets for maximum efficiency
  • Ensure excellent customer service standards are maintained
  • Create visually appealing product displays to drive sales
  • Achieve category sales no's as per AOP plan by day, week & month.
  • Store readiness by VM standards& Merchandise presentation standards.
  • Maintain the Customer service standards for the store, Implementation of Shrinkage control measures for the category, Adherence and implementation of the SOP's in the store