Senior Member of Technical Staff

4 weeks ago

Bengaluru, India Athenahealth Full time

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

athenahealth is a progressive, innovation-driven software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique values-driven employee culture and offer a flexible work-life balance. As evidence of our rapid growth and industry leadership, we were acquired by the world’s leading private equity firm “Bain Capital” in 2021 for $17bn and we have many new strategic product initiatives. 

We are headquartered in Boston, US, and our India offices are in Bangalore, Chennai, and Pune .

Position Summary: We’re currently seeking a “Senior Member of Technical Staff – SMTS” to join our Machine Learning Operations (MLOps) team. We are looking for smart, passionate team players who can help us improve the state of healthcare by tackling some of the most complex data science and machine learning challenges in the industry.
 

About the team : Analytics & AI unleashes the power of athenahealth’s expansive healthcare information by applying advanced analytics, data science, and machine learning to petabytes of data. The MLOps team designs, develops, deploys, monitors, and assures the continuous operation of the athenahealth cloud-based platform supporting Machine Learning Algorithms. We strive for operational excellence, results-oriented and creative problem-solving, and a passion for helping our team-mates succeed. 

Typical Qualifications:  

Bachelor’s degree in computer science, Software Engineering, or related discipline  Min 5+ years of experience in software engineering Strong object-oriented software engineering skills, preferably in Python  Hands-on experience with developing microservices in a Public Cloud environment such as AWS, Azure, or GCP.  Strong hands-on experience in Kubernetes, designing, creating, deploying, and maintaining enterprise-class models and services  Experience maintaining and augmenting pipelines using Kubeflow.  Experience deploying and maintaining Linux-based, highly scalable, and fault-tolerant enterprise-class software platforms.  Hands-on experience with any of the following technologies: Spark; Istio/service mesh architecture; cloud security; Terraform/CloudFormation  Familiarity with common monitoring, log aggregation and metrics gathering platforms such as Grafana, Prometheus, and CloudWatch  Engineering experience with databases such as Snowflake, Postgres, MySQL, Redis, DynamoDB, etc.  Familiarity with common configuration management & orchestration tools such as Jenkins, Puppet/Bottle rocket, and Chef. 


Responsibilities may include, but are not limited to:  
  50% [Primary Function] Technical Execution  

Produce accurate, unambiguous technical design specifications to the appropriate detail  Deliver customer value in the form of high-quality software components and services in adherence with RPR policies on Security, performance, longevity and Integration testing  Estimate the size of development tasks in story points with the goal of 80% accuracy; begin to challenge others during estimation  Understand and follow coding conventions, architectures, and best practices  Write, debug, and deploy code to production; deliver timely fixes  Adhere to DOD (story definition of done) as part of the sprint, including unit tests, functional testing, code reviews, no regressions, bug fixes, documentation and adhere to best coding practices  Perform peer code reviews in order to ensure quality standards. 


30% Contributions to the Team  

Master the domain knowledge for area of assignment  Take ownership of what the team builds after the release; consider customer adoption as success criteria  Contribute to agile ceremonies to improve team performance  Volunteer for work in the backlog and commit to quality delivery; Coordinate efforts across the team to ensure completion and effectiveness  Participate and contribute to scrum meetings i.e. daily stand-up, sprint planning, readouts and retrospectives  Drive self-organization; help determine how the team functions in collaboration with your peers 

 
10% Cross functional Coordination and Communication  

Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals  Builds strong relationships with cross-functional team members  Share business and technical learnings with the broader engineering and product organization, while adapting approach for different audiences 


10% Mentorship of Others  

Advise and train members of the team to maximize overall productivity and effectiveness of the team. 

About athenahealth

Here’s ourvision:  To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What’s unique about our locations?
From an historic, 19thcentury arsenal to a converted, landmark power plant,allofathenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our10offices across the United States and India —plus numerous remote employees —all work to modernize the healthcare experience, together.

Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story.athenahealth develops andimplements products and services that support US healthcare: It’sour chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — orathenistas, as we call ourselves — spark the innovation and passion needed to accomplishour goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing theirbestselves to work.

Our size makes a difference, too: We are small enoughthatyourindividual contributionswill stand out— butlarge enoughto grow your career with ourresources and established business stability.

Giving back is integral to our culture. OurathenaGivesplatform strives tosupport food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’sCorporate Social Responsibility(CSR)program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?
Along with health and financial benefits,athenistasenjoy perks specific to eachlocation, including commuter support, employee assistance programs, tuition assistance,employeeresource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, includingbook clubs, external speakers, and hackathons. And weprovideathenistaswithacompany culturebased onlearning,the support of anengaged team,andan inclusive environment where all employees are valued. 

We alsoencourage a better work-life balance forathenistaswith our flexibility. Whilewe know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. 

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