SW Dev Ops Engineer III

6 months ago

Hyderabad, India NCR Corporation Full time

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

We are looking for a DevOps Engineer , who can build scalable systems, using best practices around automation, that improve reliability, velocity and enable monitoring of the operational health of stacks throughout their life-cycle including metrics collection, aggregation, and visualization.

As a member of the Teller team, you will support NCR Voyix Financial Services business unit, product and technology teams to improve the design and operation of systems, focusing on making them scalable, reliable, and efficient while ensuring production performance and high availability of products/services primarily residing in the cloud. You will influence the development and implementation of reliable production systems and services to address emerging business needs (such as Cloud-based SaaS).

DevOps pride themselves on the resiliency and stability of production systems, yet at the same time is committed to innovation and operational improvement through the application of software engineering practices to operations.

The DevOps will facilitate innovation and operational improvement through the application of software engineering practices to operations. You will make our products easier to adopt and use by making improvements to the product, tools, processes and documentation. You are someone who strives for six 9’s or better in availability/uptime

Job Description: 

oYou will be responsible for maintaining and scaling production services and servers for complex and high throughput cloud services.

oYou will bridge and own the union between development, quality, security and operations

oYou will improve scalability, service reliability, capacity, and performance.

oYou will write automation code for provisioning and operating infrastructure at massive scale.

oYou are not just an operator, you’re an experienced software engineer focused on operations.

oYou will initiate and contribute to continuous improvement of our software delivery processes and practices in a multi-location, multidisciplinary team to empower and accelerate product development

oYou will use automation extensively to design, configure, manage, and monitor systems in support of our product development teams

oYou will participate in disaster recovery planning and execution

oYou will be responsible for maintaining / patching servers supporting SaaS products. This includes Windows Servers, Linux Servers running in in-house Datacenters and/or using cloud PaaS providers (GCP & Azure)

oYou’ll work hand-in-hand with all teams to ship our code to production using Continuous Integration / Continuous Deployment (CI/CD) and AppSec tooling.

oYou will collaborate with development teams and use intuition, experience and understanding to create SLIs, SLOs, and SLAs

oYou will provide timely assistance and remediation solutions during critical situations and production incidents to help resolve service problems (You will be on call for periods of time)

oYou will develop monitoring architecture, implementing monitoring agents, build dashboards, manage escalations and alerts

oYou will participate in incident management and driving root cause analysis (RCA) and risk management processes

oYou will participate in a rotating on-call schedule during off-hours where you may periodically need to remote-in to systems if a production outage occurs.

IDEAL TECHNICAL AND PROFESSIONAL SKILLS:

oBS degree in Computer Science or related technical field

oA minimum of 7 years of experience in software design, development and DevOps

oExtensive experience in a DevOps role with demonstrable experience in deploying and managing large scale production environments in GCP, AWS or Azure and Multi Datacenter environment.

oExperience developing and debugging code (i.e. one or more of the following: Java, C, C++, .NET, Python, Ruby, Go, Shell, Perl, JavaScript)

o2+ years deploying and supporting high traffic, scalable web applications/services

o2+ years with cloud virtualization and PaaS

o2+ years with AWS/GCP/Azure

o2+ years with Docker, Kubernetes and OpenShift

oExperience with Linux, Shell Scripting, PKI TLS/SSL, Network, firewalls, load balancers and backup

oExperience in designing, analyzing and running large-scale distributed systems

oExperience hosting and solving problems with public-facing services securely in Azure, AWS or GCP

oExperience with orchestration, automation, and configuration management tools like git, Fabric and Ansible (or Puppet, Chef, Terraform, Helm or related technology)

oExcellent analysis, debugging, root-cause identification, and troubleshooting skills

oExperience with Kubernetes, system virtualization, on-prem and/or hybrid cloud computing, cloud Identity and security system, cloud monitoring and logging, and/or local/cloud storage.

oExperience with one or more CI tools Jenkins, Artifactory, Harness, CloudBuild

oExperience with application disaster recovery, migration, roll-back plans, expansion, routine deployments, and system upgrades

oExperience with log management, including aggregation, alerting, and graphing (i.e Sensu/StackDriver/Prometheus/ELK/TICK stacks)

oBonus points for experience with Cassandra, Elasticsearch or Kafka

oExtra bonus points for Cloud certifications and exposure to Harness

Offers of employment are conditional upon passage of screening criteria applicable to the job

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