Officer - Customer Service/ Ramp/ Security - BLR

7 months ago

Bengaluru, India IndiGo Full time

Position - Officer/ Executive - Customer Service/ Ramp/ Security


Job Location – Bengaluru


Date of Interview - 5-September 2022 (Monday)



Interview Time - 10:00 AM to 7:00 PM


Interview Venue - Shivas Galaxy Hotel, Down Town Park Shettigere Village, Bangalore International Airport, 4 & 5 Sadahalli Main Road, Near Sadhahalli Gate, Bengaluru, Karnataka - 562157


Mandatory Documents required during interview. (Both Original & Photocopy)

1.      CV

2.      PAN Card

3.      Adhaar Card ( with Address)

4.      Passport ( with Address)

5.      Educational Documents – 10th, 12th, Graduation Mark Sheet, Certificate, and all further qualification.

6.      Experience Letter and Salary Details ( in case of experienced candidates)

 

Eligibility Criteria:

1.   Educational Qualification: Graduates from a Recognized Board or University as determined by IndiGo. For Security Undergraduates can apply.

2.   If at any stage prior to or during the Employment of Candidate, it is found that the requisite qualification is not completed from a Recognized Board or University as determined by IndiGo, such candidate’s Offer for Employment or Employment is liable to be withdrawn or terminated.

3.   Desired Skills: Good Communication Skills, Customer Service Aptitude, Open to work in rotational shifts, able to work under pressure.

4.   Airport Operations Experience Preferred.

5.   No Visible Tattoo marks/ body art

6.   Age: 18 to 27 Years

7.   Interviewed Candidates can reapply after 6 months

 

Requirement:

A.  Mandatory Requirements:

a)   For Customer Service – Good Communication, Pleasing Personality

b)   For Security – Adaptable to all weather conditions, Place of work can be either at the Terminal or Apron

c)   For Ramp – Adaptable to all weather conditions, Place of work can be either at the Terminal or Apron

 

B.  Preferable Requirement:

a)   For Customer Service – Well versed in Customer Dealing

b)   For Security – BASIC AVSEC, Screener, NCC Background

c)   For Ramp – Load & Trim License, 12th Science Background

Job Description –

Security –

Screeners & Basic Avsec certification preferred

 

Primary Responsibility:

 

You will be responsible for implementation of security policy and procedures laid down by the Company. 

 

Mission:

 

To secure

·        Safe operation

·        Punctuality

·        Customer Satisfaction

·        Team efficiency

·        Cost control

·        Secure good working atmosphere and environment

 

Focus:

 

Manage safe and secure operations in accordance with security program and applicable procedures.

 

Functional Responsibilities:

 

·        Maintain standards as per Company requirements

·        Ensure effective threat assessment and response capability

·        Achieve department goals and follow up

·        Perform duties as per the Security Programme.

·        Maintain performance standards and follow up with your shift

·        Monitor continuously the Quality System and the level of conformance

·        Secure quality levels

·        Optimize resource

·        Aware of Emergency Response Procedures, rules and regulations

·        Acquire and maintain necessary skills required to perform job functions

·        Maintain work procedures as per company requirements

·        Carry out development dialogue with the Team leaders

  • Control theft and pilferage of company property

Customer Service –

Job purpose:

To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

Key responsibilities and accountabilities:

Assist customers through all procedures related to arrivals & departures in the following activities.

Reservations & ticketing:

 

  • Making reservations across the counter
  • Selling of tickets.
  • Remitting cash to the concerned department.
  • Answering customer queries over the telephone.

Departures

 

  • Attend the pre – flight and post flight briefings.
  • Setting up of check in counters.
  • Screening of checked in baggage.
  • Maintain high quality of Check in procedures.
  • To assist customers with special requests.

Arrivals

 

  • To assist customers with special requests.
  • To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
  • Co-ordination with the baggage vendor for the damaged bags.
  • Follow up with the en-route stations regarding lost baggage.

Post flight departure 

 

  • Filing of all necessary flight papers
  • Any other responsibility assigned by the management from time to time

“Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.”

 

Ramp –

L&T & LO certification preferred

 

·        Confirm the ETA of the flight from OCC or System (Navitaire).

·        Take the bay no. from Apron and convey it to all the stations on

·        Ensure that you are at the bay D-20 mins with all the equipments required.

·        Note down the Touch down and Chocks and convey it on

·        Allign the ramp properly.

·        Make sure there are enough coaches available for deplaning the pax and take care that baggage should reach Arrival before the pax.

·        Check the cleaning and take the boarding clearance from the Cabin crew and announce it on

·        Make sure loading is done as per Loading Instruction Report given by the Load and Trim staff.

·        After departure make sure that all the equipments are sent back to the transport yard.

·         Fill the ramp filling.

·        During the flight ensure everyone is smooth, safe and flight is on time.

Be aware of and comply with his/her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.

“Be aware of and comply with his/her safety responsibilities and accountabilities as laid down in Indigo SMS Manual, Chapter Safety Policies and Objectives”.

 

Please Note: IndiGo, one of India’s fastest growing airlines, is continuously in search of talent. However, please be cautioned that certain people claiming to represent IndiGo – by misusing the brand name “IndiGo”, and the names of our employees – are demanding money in exchange for Interviews or Jobs with IndiGo.

 

IndiGo does not charge any money for Interviews or recruitment. All communications related to Offer Letters will be sent from official Indigo email ids only. ( For example: )

  • Software Development Engineer for Secure Data Services

    3 weeks ago

    Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full time

    About the RoleWe are seeking a highly skilled Software Development Engineer to join our Trust Sensitive Content Intelligence team at ADCI - BLR 14 SEZ.The ideal candidate will have a strong background in software development, excellent communication skills, and a passion for innovation. As a member of our team, you will be responsible for designing,...

  • Blr-jbn/tl

    6 months ago

    Bengaluru, Karnataka, India Inflow Technologies Full time

    Job title: - SBUFY24/BLR-JBN/TL Description: **Designation** Technical Consultant **Location** Bangalore **Experience** 4 to 6 yrs **Qualification** BSC/BCA/BE/MCA/M,SC(CS or Elec.) Requirement: - Should have experience in implementing and configuring security products like ACI, FTD, Firepower, Meraki, ISE, Stealth watch and System Integration. Should be...

  • Officer-ao&cs in The Role of Ramp

    3 months ago

    Bengaluru, Karnataka, India InterGlobe Aviation (IndiGo) Full time

    **Job Posting Start Date**:3 Oct 2024 **Location**: Bengaluru, KA, IN Ahmedabad, GJ, IN Amritsar, PB, IN Bhopal, MP, IN Chandigarh, CH, IN Chennai, TN, IN Dehradun, Uttrakhand, IN Delhi, DL, IN Goa, GA, IN Guwahati, AS, IN Hyderabad, TG, IN Jaipur, RJ, IN Kolkata, WB, IN Lucknow, UP, IN Nagpur, MH, IN Pune, MH, IN Shirdi, MH, IN Srinagar,...

  • Officer- Ao&cs in The Role of Ramp 1

    3 months ago

    Bengaluru, Karnataka, India InterGlobe Aviation (IndiGo) Full time

    **Job Posting Start Date**:9 Sep 2024 **Location**: Bengaluru, KA, IN **Company**:InterGlobe Aviation Ltd **JOB DESCRIPTION** **Officer - AO&CS in the role of Ramp** **(OUText - Ramp)** **Responsibilities**: - Confirm the ETA of the flight from OCC or System (Navitaire). - Take the bay no. from Apron and convey it to all the stations on R.T. - Ensure...

  • Security Officer

    1 month ago

    Kalyan Nagar, Bengaluru, Karnataka, India Black Belt Security Group Full time

    **Job Title**: Security Training Officer **Department**: Security **Reports To**: Head of Security / Security Manager **Job Summary**: The Security Training Officer is responsible for developing, implementing, and overseeing comprehensive training programs for the security team. This position ensures that all security personnel are thoroughly trained and...

  • Customer Service Representative

    6 months ago

    Bengaluru, India Quick customer electronic service Full time

    Customer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...

  • Customer Service Executive

    6 months ago

    Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full time

    Hi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...

  • Manager, Campaign

    3 days ago

    Bengaluru, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Manager III, Campaign & Creative Management (L6 - English)Hiring experienced manager to lead a large multi-level team that would manage advertiser accounts in EU,...

  • Security Officer

    3 weeks ago

    Bengaluru, Karnataka, India Dicovery facility and security services Full time

    The Security Officer ensures the safety and security of people, property, and assets within their assigned area. This role involves monitoring premises, responding to incidents, enforcing safety policies, and providing excellent customer service to staff and visitors. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per...

  • Demand Gen Exec

    6 months ago

    Bengaluru, Karnataka, India Inflow Technologies Full time

    Job title: - BU/Demand Gen Exec /BLR/02 Description: **Designation** Demand Gen Executive **Location** Bangalore **Experience** 2 to 3 years **Qualification** Graduates/MBA Requirement: - Should have minimum 2 years of experience in IT security. - Good communication skill and Sales oriented. - Target of 25 unique End customer connect per day per DGE -...

  • Blr-jbn / Tc

    6 months ago

    Bengaluru, Karnataka, India Inflow Technologies Full time

    Job title: - SBUFY24 / BLR-JBN / TC Description: **Designation** Technical Consultant **Location** Bangalore **Experience** 4 years **Qualification** BSC/BCA/BE/MCA/M,SC(CS or Elec.) Requirement: **Key responsibilities of the job** - Prepare implementation project scope of work, mention pre requisites, mention the exclusions. - Implement the product /...

  • Security Officer

    4 months ago

    Gunjur, Bengaluru, Karnataka, India Sentinel Security Full time

    Security officer who will be responsible for a gated community in gunjur handling 30 guards. Responsible for recruitment, training and handling site issues. Room provided for free **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift **Education**: - Secondary(10th Pass) (preferred) **Experience**: - total work: 3 years...

  • Security Officer

    6 months ago

    Gunjur, Bengaluru, Karnataka, India Sentinel Security Full time

    Security officer who will be responsible for a gated community in gunjur handling 30 guards. Responsible for recruitment, training and handling site issues. Room provided for free Pay: Up to ₹27,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift **Education**: - Secondary(10th Pass)...

  • Security Field Officer

    7 months ago

    Bengaluru, Karnataka, India Sentinel Security Full time

    Looking for experienced filed officer to handle security guards and sites for smooth operations. Field officer must be responsible for all security personnel under him. Role includes - 1. Recruitment of security personnel. 2. Training. 3. Attendance collection. 4. Cheque collection. 5. Client Liason Pay: ₹35,000.00 per month **Benefits**: - Health...

  • Inside Sales/blr

    6 months ago

    Bengaluru, Karnataka, India Inflow Technologies Full time

    Job title: - BU/Inside Sales/BLR /01 Description: **Designation** Inside Sales **Location** Bangalore **Experience** 2 to 3 years **Qualification** Any graduate Requirement: - Should have minimum 2 years of experience in IT security - Good communication skill and Sales oriented - Prefer Inside Sales Experience **Key responsibilities of the job** - Focus...

  • Blr-jbn /netskope Trainer

    6 months ago

    Bengaluru, Karnataka, India Inflow Technologies Full time

    Job title: - SBUFY24 / BLR-JBN /Netskope Trainer Description: **Designation** Netskope trainer **Location** Bangalore **Experience** 3 to 4 yrs **Qualification** BSC/BCA/BE/MCA/MSC(CS or Elec.) Requirement: - Should be certified and be able to deliver trainings on - Netskope Security Cloud Operation and Administration (NSCO&A) & Netskope Security Cloud...

  • Innovative QA Lead for Alexa Voice Service

    3 weeks ago

    Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full time

    Company OverviewThe AVS Organization at ADCI - BLR 14 SEZ is chartered to enable Alexa outside of Amazon manufactured devices. Our team is responsible for building and evolving Alexa experience in all partner devices.

  • Security Officer

    6 months ago

    Marathahalli, Bengaluru, Karnataka, India G4SAllied Universal Security Full time

    Security Officer for Bangalore location **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹50,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Overtime pay - Shift allowance - Yearly bonus **Education**: - Bachelor's (preferred) **Experience**: - total work: 5 years...

  • Grocery Delivery Person

    6 months ago

    Bengaluru, Karnataka, India Namaste Free Placement Service Full time

    **About us**: Namaste Free Placement Service offers jobs for the Blue Collar sector. We will not only help you get the job you qualify for but also will be available as you support channel for any help you need during your job. **Roles & Responsibilities**: - Deliver Grocery - Do not cancel any order - Deliver on time - Be Respectful - Do not tamper with...

  • Software Developer for Sensitive Content Intelligence

    3 weeks ago

    Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full time

    **About ADCI - BLR 14 SEZ**We are a fast-paced, collaborative team that leverages natural language understanding, machine learning, and big data to help Alexa identify sensitive content.As a talented Software Development Engineer, you will ensure that customers continue to have fun engaging conversations with Alexa. Our ideal candidate is highly autonomous,...