Process Associate – Security Operations Center

4 weeks ago

Hyderabad, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
 
Inviting applications for the role of Process Associate – Security Operations Center
In this role, you will be responsible for alert monitoring, triaging and analysing/investigating of security alerts and threats of all monitoring network and infrastructure devices. Also monitoring the email and collaboration tools focusing on identifying, analyzing and mitigating phishing threats to protect client’s digital assets

Responsibilities
 Alert Monitoring: Continuously monitor security alerts from various sources such as intrusion detection systems (IDS), firewalls, and antivirus software.
 Triage: Review new alerts and categorize them into events that can be handled at their level or require escalation to higher tiers.
 Incident Response: Assist in the initial response to security incidents by following predefined procedures.
 Documentation: Maintain accurate records of all activities related to incident detection and response.
 Collaboration: Work closely with other team members within the SOC to ensure effective communication and coordination during incident handling.
 Phishing Detection: Monitor email systems for signs of phishing attacks using various tools and techniques.
 Incident Response: Quickly respond to detected phishing incidents by following predefined procedures.
 Threat Analysis: Analyze phishing emails to understand their origin, tactics, techniques, and procedures (TTPs).
 Reporting: Document all incidents thoroughly and provide detailed reports on findings.
 User Education: Assist in educating employees about recognizing and avoiding phishing attempts.

Qualifications we seek in you
Minimum Qualifications / Skills
 Defensive Security Fundamentals: Basic understanding of defensive security principles.
 Log Analysis: Ability to analyse logs from various sources to identify potential threats.
 Network-Based Detection: Knowledge of network-based threat detection techniques.
 Host-Based Detection: Familiarity with host-based threat detection methods.
 Email Security Tools: Proficiency with email security tools such as Proofpoint or Mimecast.
 Analytical Skills: Strong ability to analyze suspicious emails for indicators of compromise (IOCs).
 Programming Languages: Knowledge of programming languages like Python for automating detection tasks.
 Communication Skills: Excellent verbal and written communication skills for reporting incidents clearly.


Preferred Qualifications/ Skills
 A degree in computer science, information technology, or a related field
 Relevant certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or equivalent
 Strong analytical skills and attention to detail
 Excellent written and verbal communication skills

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