Technical Analyst Intern

2 months ago

noida, India ESPS Solutions Pvt. Ltd. Full time

The ideal candidate will possess a strong technical background, excellent analytical skills, and the ability to translate complex technical information into actionable insights. This role involves working closely with various departments, including IT, product development, and business operations, to support decision-making and optimize processes.

Key Responsibilities:
  • Data Analysis and Reporting:
    • Collect, analyze, and interpret data from various sources to support business decisions.
    • Develop and maintain dashboards, reports, and other tools to provide visibility into key metrics and performance indicators.
    • Identify trends, patterns, and anomalies in data and provide actionable recommendations.
  • Technical Documentation:
    • Create and maintain technical documentation, including system architecture, process flows, and data dictionaries.
    • Ensure documentation is accurate, up-to-date, and accessible to relevant stakeholders.
  • Systems Analysis and Support:
    • Collaborate with IT and development teams to analyze system requirements, design solutions, and support implementation.
    • Troubleshoot technical issues and provide timely resolutions to ensure system stability and performance.
  • Project Collaboration:
    • Participate in cross-functional projects, providing technical expertise and analytical support.
    • Assist in the development and testing of new systems, applications, and features.
  • Stakeholder Communication:
    • Communicate complex technical concepts to non-technical stakeholders in a clear and concise manner.
    • Act as a liaison between technical teams and business units to ensure alignment and understanding.
Qualifications:
  • Education and Experience:
    • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
    • Proven experience in a technical analyst or similar role.
  • Technical Skills:
    • Proficiency in data analysis tools (e.g., SQL, Excel, BI tools).
    • Familiarity with programming languages (e.g., Python, Java) is a plus.
    • Understanding of software development methodologies and lifecycle.
  • Analytical and Problem-Solving Skills:
    • Strong analytical skills with the ability to interpret complex data sets.
    • Excellent problem-solving skills and attention to detail.
  • Communication and Collaboration:
    • Effective communication skills, both written and verbal.
    • Ability to work collaboratively in a team environment and interact with stakeholders at all levels.
  • Certifications (Optional):
    • Relevant certifications (e.g., ITIL, CompTIA, CBAP) are a plus.

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