Process Associate
3 months ago
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We are inviting applications for the role of Process Associate, Customer Service - DevOps
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Process requests received which relate to the workflows (Product, Application, Spam, Appeals) and assess them in accordance with the Policy Compliance guidelines and take action to apply the policy with high quality, speed, emotional intelligence, and accuracy. Will review apps, 3rd party apps against platform guidelines, enforce policies on non-compliant apps, and evaluate appeals from developers.
Investigate, review, and resolve issues that are identified through such as requests for App reviews, 3rd party App reviews, Pages Reviews, appeals, Acting on spam content and reports of potentially abusive content within agreed turnaround times and standards of quality.
Responsibilities:
• Good interpersonal skills, verbal, and written communication skills and most importantly, empathy
• Active user of Internet, various applications, 3rd applications on social media platform
• Must have Email account & social Media accounts
• Good attention to detail, work ethic, high integrity with the ability to work well both independently and within the context of a larger environment
• Effective probing & root cause analysis skills
• Problem solving skills with customer centric approach
• Intellectually curious, agile, and creative, operating in a fast-paced environment
• Promote a positive and inclusive work atmosphere
• Should be proficient with apps & their functionalities
• App Reviews, Testing & Building test cases is an added responsibility
Qualifications we seek in you
Minimum qualifications
• Graduate (Any Discipline)
• Freshers are eligible
Preferred qualifications
• Diploma or above, experience in technical background or other work experience which involves analytical skills will be beneficial
• This position is required to work on weekend shift (Sat & Sun) on a rotational basis, based on the schedule and business requirement
-
Voice Process
6 months ago
Hyderabad, India MoSahay Associate Full timeProcess Type : Voice process, Healthcare Grade : H1/H2 Having experience on AR Calling/RCM/Denail BPO Shifts: Rotational shifts - 9 Hours - Day Shifts, 5days Requirement : Communication skill will able to take a call. Cab: One way Cab & One way shuttle. WFO Interview Process: - 1st round: HR - 2nd round: Write Assessment(B2 Band Cutt-off) - 3rd round:...
-
Process Associate
6 months ago
Hyderabad, India USTAXO LLC Full timeWe are looking for a detail-oriented and organized Process Associate to join our team. The Process Associate will play a pivotal role in executing and enhancing operational processes, with a focus on efficiency and accuracy. This role is essential for maintaining high-quality standards and ensuring customer satisfaction. **Responsibilities**: **Process...
-
Process Trainer
3 months ago
Hyderabad, Telangana, India MoSahay Associate Full time**Job Types**: Full-time, Permanent Pay: ₹416,057.16 - ₹563,476.25 per year **Benefits**: - Provident Fund Schedule: - Rotational shift Supplemental Pay: - Performance bonus **Education**: - Bachelor's (required) **Experience**: - Process Trainer BPO: 2 years (required) - Stock broking: 2 years (required) - Life insurance: 2 years...
-
Account Process Associate
6 months ago
Hyderabad, India UWorld, LLC Full timeUWorld is a worldwide leader in online test prep for college entrance, undergraduate, graduate, and professional licensing exams throughout the United States. Since 2003, over a 2 million students have trusted us to help them prepare for high-stakes examinations. We are seeking a Process Associate for our Hyderabad facility who possesses industry best...
-
Business Process Associate
1 month ago
Hyderabad, Telangana, India FRUGE IT SERVICES Full timeJob OverviewFRUGE IT SERVICES, a consulting firm based in Hyderabad, is seeking a Senior International Voice Associate for our International BPO Tech Mahindra. This is a mid-level position located in Hyderabad, offering a full-time employment opportunity.Key Responsibilities:Handle customer inquiries and resolve issues efficientlyWork in alignment with...
-
Process Associate
3 weeks ago
hyderabad, India CanadianSME Small Business Magazine Full timeWe are looking for a graduate with up to 3 years of experience to work as a Process Associate remotely with us; training will be provided, and knowledge of MS Word with a good understanding of the English language . We are looking for a self-starter, not a follower. A candidate who is willing to learn fast and implement productive strategies...
-
Process associate
2 weeks ago
Hyderabad, India CanadianSME Small Business Magazine Full timeWe are looking for a graduate with up to 3 years of experience to work as a Process Associate remotely with us; training will be provided, and knowledge of MS Word with a good understanding of the English language . We are looking for a self-starter, not a follower. A candidate who is willing to learn fast and implement productive strategies...
-
Process Associate
3 weeks ago
hyderabad, India CanadianSME Small Business Magazine Full timeWe are looking for a graduate with up to 3 years of experience to work as a Process Associate remotely with us; training will be provided, and knowledge of MS Word with a good understanding of the English language . We are looking for a self-starter, not a follower. A candidate who is willing to learn fast and implement productive strategies immediately...
-
Process Associate
3 weeks ago
hyderabad, India CanadianSME Small Business Magazine Full timeWe are looking for a graduate with up to 3 years of experience to work as a Process Associate remotely with us; training will be provided, and knowledge of MS Word with a good understanding of the English language . We are looking for a self-starter, not a follower. A candidate who is willing to learn fast and implement productive strategies...
-
Process Associate
3 weeks ago
Hyderabad, India CanadianSME Small Business Magazine Full timeWe are looking for a graduate with up to 3 years of experience to work as a Process Associate remotely with us; training will be provided, and knowledge of MS Word with a good understanding of the English language . We are looking for a self-starter, not a follower. A candidate who is willing to learn fast and implement productive strategies immediately...
-
Process associate
3 weeks ago
Hyderabad, India CanadianSME Small Business Magazine Full timeWe are looking for a graduate with up to 3 years of experience to work as a Process Associate remotely with us; training will be provided, and knowledge of MS Word with a good understanding of the English language. We are looking for a self-starter, not a follower. A candidate who is willing to learn fast and implement productive strategies immediately...
-
Process Associate
3 weeks ago
Hyderabad, India CanadianSME Small Business Magazine Full timeWe are looking for agraduatewith up to 3 years of experience to work as a Process Associateremotelywith us; training will be provided, and knowledge of MS Word with a good understanding of theEnglish language. We are looking for a self-starter, not a follower. A candidate who is willing to learn fast and implement productive strategies immediately without...
-
Process Associate
6 months ago
Hyderabad, India RealPage India Full time**SUMMARY** The team member's primary responsibility is to perform tasks associated with multiple operation task’s under insurance group. The basic duties of team member is to manage the flow of a process and optimize day-to-day activities. The role involves tasks like validating & updating the insurance policy documents, Onboarding & handling clients...
-
Process Associates
4 months ago
Hyderabad, Telangana, India Triedge Solutions Full timePosition : Process Associates (Proctors) Location**: Hyderabad** **Job Role**: Our Process Associates (_Proctors_) provide world class customer service client test takers by setting up and facilitating testing sessions to ensure support and integrity in the testing process. - **Location: Hitech City**: - Core Hours: Rotational - Night Shifts - Shift...
-
Process Associate
4 months ago
Cyberabad, Hyderabad, Telangana, India RealPage India Full time**SUMMARY** The team member's primary responsibility is to perform tasks associated with a specific team such as IRD, chargeback, Activation, BridgePay, ClickPay but could include other teams within Payments. The basic duties of a process associate is to manage the flow of a process and optimize day-to-day activities. The role involves tasks like performing...
-
Process Associate
6 months ago
Cyberabad, Hyderabad, Telangana, India RealPage India Full time**SUMMARY** The team members primary responsibility is to perform tasks associated with specific team such as Clickpay Bank Changes and RentRolls but could include other teams within Payments. The basic duties of a process associate is to manage the flow of a process and optimize day-to-day activities. The role involves tasks like performing tasks which...
-
Process associate
9 hours ago
Hyderabad, India Genpact Full timeWe are inviting applications for the role of Process Associate, Content Moderation - MarwariWe’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced,...
-
Process Associate Lead
2 weeks ago
Hyderabad, Telangana, India Lifelancer Full timeJob OverviewWe are seeking an experienced Process Associate to join our team in Hyderabad, India. The ideal candidate will have a strong background in invoice processing and be able to work independently in a fast-paced environment.About the RoleThe Process Associate will be responsible for keying invoices into our application daily, reviewing data input for...
-
Process Associates
3 months ago
Hyderabad District, Telangana, India FRONIX SOLUTIONS PVT LTD Full time**Walk-In Drive for Process Associates** Position: Process Associates Dates: 28th Sep 2024 to 02nd Oct 2024 (Sunday Holiday) Time: 01:00 PM to 7:00 PM Venue: Madhapur, Hyderabad **Contact Details**: S Raga Archana Mobile: 9240216702 / 9240216703 / 9240216701 / 7095611139 Walk-In interviews are ongoing. Please contact the above number for more...
-
Process Associate
3 weeks ago
hyderabad, India CanadianSME Small Business Magazine Full timeWe are looking for a graduate with up to 3 years of experience to work as a Process Associate remotely with us; training will be provided, and knowledge of MS Word with a good understanding of the English language . We are looking for a self-starter, not a follower. A candidate who is willing to learn fast and implement productive strategies immediately...