JDE Applications Support Consultant – Manufacturing and Distribution

1 week ago

Bengaluru, India Version 1 Full time
Job Description

Version 1 provide expert consulting and support services to enable our customers to maximise the benefit from their JD Edwards investment. Version 1 is one of the fastest growing IT services companies in Western Europe. Version 1 has doubled both profitability and revenue over the last few years, while at the same time delivering consistent improvement in customer satisfaction and world-class employee engagement.

Version 1 supports a variety of products and applications, which include JD Edwards World and JD Edwards EnterpriseOne and additional products that integrate with the JD Edwards toolset from the earliest versions of JD Edwards World through to JD Edwards EnterpriseOne 9.2.

Version 1 also provides additional complimentary products for JD Edwards including Approval Express, AllOut security and Purge-it

Job Purpose & Primary Objectives:

  • Applications Consultant is a key member of the Managed Services consulting team.
  • This position is a customer facing role and requires that you establish and manage expectations within the business and drive fast and efficient resolution of service desk incidents and change requests, and achieve those expectations to a high standard.

Key Responsibilities:

  • Providing functional/application support, via Service Desk allocated calls and / or Change Request.
  • Problem management to identify repeat issues, conduct root cause analysis and propose resolutions.
  • Improvement focussed, look for solutions to repeat issues and progress service improvements that can add value to customer.
  • Documenting business processes.
  • Good in Communication
  • Planning and testing modifications relating to bug fixes, interfaces and reports for complex JDE applications.
  • Consulting with users, technology liaisons, applications support personnel and developers when researching solutions.
  • End User training.
  • Responsible for learning new functionality and keeping personal knowledge up-to-date.

Additional Responsibilities:

  • Take part in the ‘early and late’ rota to cover office hours between 08:00 to 18:00. UK shift.
  • Assist in the support and training of fellow colleagues.

Performance Indicators / Targets:

  • High customer satisfaction ratings (internal & external).
  • All incidents dealt with within agreed SLA/OLAs.
  • Skills within the service delivery team remain sufficient to meet business demands.
  • Quarterly objectives set during quarterly appraisals are met

Qualifications

Key Skills, Knowledge & Qualities:

  • A minimum of 4+ years’ experience in ERP consulting / Managed service support and knowledge and experience with multiple JDE modules.
  • Strong JD Edwards Manufacturing and Distribution skills with other module knowledge desirable.
  • Possess a strong drive for Service Excellence.
  • Able to identify, troubleshoot and solve problems.
  • A passion for Service Improvement. Innovative thinker; able to turn customer requirements into workable solutions.
  • Flexible but methodical and thorough approach; excellent organisational and analytical skills, process oriented.
  • Strong business process knowledge.
  • Able to demonstrable experience in a similar role.
  • Excellent time management skills; able to work under pressure, can meet tight deadlines in a fast paced, solution driven environment.
  • Excellent Interpersonal and communication skills, able to communicate effectively at all levels (internal & external).  Excellent spoken and written English.
  • Able to manage sensitive and sometimes confidential information.

Behaviours:

  • Customer Service: ability to meet and strive to exceed the needs of internal and external customers by producing quality work and service.
  • Drive for Results: able to go the ‘extra mile’ to achieve tasks, objectives and targets. Demonstrates good attention to detail across all areas of work. Self-motivated.
  • Teamwork: able to work together with colleagues to pool skills, ideas and resources to achieve objectives and resolve problems.
  • Initiative and Problem Solving: able to take ownership, accepts issues and follow up with actions to rectify.
  • Planning and Organising: able to work to deadlines and manage time effectively.


Additional Information

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability.

One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology.

We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.

Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter among employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.

#LI-SJ1

  • Jde Manufacturing Functional

    5 months ago

    Bengaluru, India Tata Consultancy Services Full time

    Experience JD Edwards EnterpriseOne Manufacturing management processes including: JD Edwards EnterpriseOne Manufacturing JD Edwards EnterpriseOne Supply Chain Execution (Logistics) Inventory Management Procurement and Subcontractor Management Production and Distribution Planning (PDP) Production Scheduling JDE 9.2 implementation, rollout and Support...

  • ERP Consulting Expert

    3 weeks ago

    Bengaluru, Karnataka, India Version 1 Full time

    We are seeking a seasoned ERP consultant to join our team at Version 1, a leading IT services company in Western Europe. This is an exciting opportunity for an experienced professional to leverage their skills in JD Edwards Manufacturing and Distribution to drive business growth and customer satisfaction.The ideal candidate will possess a strong background...

  • Senior JDE CNC Consultant

    2 weeks ago

    Bengaluru, India Version 1 Full time

    Job DescriptionVersion 1 is currently seeking a JD Edwards CNC Consultant to join our team. This job will be within projects team at Version 1, and it is focused on the technical support of JDE Edwards installation and upgrade projects. The candidate will be expected have sufficient experience in JDE Tools and Application Updates, JDE release upgrades and...

  • Manufacturing and Distribution Solutions Expert

    2 weeks ago

    Bengaluru, Karnataka, India Version 1 Full time

    Job OverviewWe are seeking a skilled Applications Support Consultant to join our team in providing expert consulting and support services to our customers. The ideal candidate will have a strong background in ERP consulting, managed service support, and JD Edwards Manufacturing and Distribution skills.

  • JDE CNC Systems Consultant

    3 weeks ago

    Bengaluru, Karnataka, India JB Poindexter & Co Full time

    About the JobThe role of a JDE CNC Systems Consultant at JB Poindexter & Co is to ensure the smooth operation of our enterprise software system. This involves installing and configuring deployment servers, execute special instructions, setting up web server instances, and creating and running installation plans.As a key member of our IT team, you will be...

  • Jde Cnc

    3 weeks ago

    Bengaluru / Bangalore, India Burgeon It Services Private Limited Full time

    Skill requirement:· JDE CNC experience – 5+ years of experience.· Graduate / Postgraduate/BE in IT or Computer Science with Exposure/knowledge in Networking/ JDE Implementations/Upgrades· Should have experience in two Oracle JDE EnterpriseOne Projects (Implementation or Roll Outs) and Support or Upgrade as CNC consultant.· ...

  • Jde Finance Functional

    6 months ago

    Bengaluru, India VIPSA TALENT SOLUTIONS PRIVATE LIMITED Full time

    Excellent knowledge of E1 Finance modules - Excellent Knowledge of AP, AR, GL & FA in E1. Collection Management knowledge will be an advantage - Understand the business process in World and map the process in JDE E1. Documenting business processes. - Configure new company in JDE E1 along with all finance related setup’s (includes standard + custom) -...

  • Oracle jde cnc consultant

    3 weeks ago

    Bengaluru, India Birlasoft Full time

    About Birlasoft:Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a...

  • Entry Level

    6 months ago

    Bengaluru, Karnataka, India JB Poindexter (India) Private Limited Full time

    Company Overview JB Poindexter (India) Private Limited is the captive shared services unit of the J.B. Poindexter & Co., Inc. The company, wholly owned by J. B. Poindexter & Co., Inc. & is headquartered in Houston, Texas, USA. **Essential Job Functions**: - Provide vision, leadership, drive the processes changes within the Manufacturing and Planning...

  • Oracle Jde Finance Functional

    6 months ago

    Bengaluru, Karnataka, India ZAdroit IT Solutions Pvt, Ltd. Full time

    **Looking for a Immediate Joiner.** .Finance Functional hands on experience in Oracle JD Edwards Finance Module - JD Edwards EnterpriseOne Finance Functional Consultant. Require expertise for below activities for JDE GL/AP/AR/FA, Multi-Currency, Job/Project Costing. - Set-up or Configuration, End to End Process Flow - Trouble shooting experience - End user...

  • JD Edwards Worldsoft Distribution Consultant

    3 weeks ago

    Bengaluru, India Wipro Full time

    JD Edwards Worldsoft Distribution ConsultantCandidate should have experience of at least two full cycle JDE project implementation with at least 6-8 years of Distribution & Logistics in JD Edwards worldsoftCandidate should have an experience of large scale implementation of Inventory Management , Sales Order Management, Advanced Pricing, Procurement,...

  • OCI/JDE CNC Consultant

    6 months ago

    Bengaluru, India Version 1 Full time

    Job Description This role will be within our Managed Services team at Version 1. It is somewhat of a Hybrid role requiring the capability to support JDE CNC and Oracle Cloud Infrastructure. Although the primary role will be within the managed service there will be opportunities to work on projects for both JDE and Oracle Cloud. The candidate will be...

  • Lead JDE CNC Implementation Specialist

    14 hours ago

    Bengaluru, Karnataka, India LTIMindtree Full time

    **Job Title:** Lead JDE CNC Implementation SpecialistAt LTIMindtree, we are looking for a highly skilled Lead JDE CNC Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for the successful deployment of JDE EnterpriseOne versions 9.0.9, 9.1, and 9.2 across various environments.Estimated Salary:...

  • Jde - cnc - administration

    2 weeks ago

    Bengaluru, India LTIMindtree Full time

    Job : JDE - CNC - AdministrationYears of Experience: 5 + YearsJob Location : Pan India (LTIMindtree Office)Implementation experience of Enterprise One versions 9 0 9 1 and 9 2Should have good understanding of Oracle JDE XE 9 X CNC installation Configuration incl JASHTML Server manager Web services Webserver Enterprise server environments etcGood hands on...

  • JDE - CNC - Administration

    2 weeks ago

    Bengaluru, India LTIMindtree Full time

    Job : JDE - CNC - AdministrationYears of Experience: 5 + YearsJob Location : Pan India (LTIMindtree Office)Implementation experience of Enterprise One versions 9 0 9 1 and 9 2Should have good understanding of Oracle JDE XE 9 X CNC installation Configuration incl JASHTML Server manager Web services Webserver Enterprise server environments etcGood hands on...

  • JB Poindexter

    2 months ago

    Bengaluru, India JB Poindexter & Co Full time

    About the job :Company Overview : JB Poindexter (India) Private Limited is a subsidiary of J. Poindexter & Co., Inc .a privately held diversified manufacturing company forecasting $2.4B in annual revenue and 8,000 team members in 2024. The eight operating subsidiaries, covering over 50 locations, are engaged in the production of commercial truck bodies,...

  • JDE - CNC - Administration

    2 weeks ago

    Bengaluru, India LTIMindtree Full time

    Job : JDE - CNC - AdministrationYears of Experience: 5 + YearsJob Location : Pan India (LTIMindtree Office)Implementation experience of Enterprise One versions 9 0 9 1 and 9 2Should have good understanding of Oracle JDE XE 9 X CNC installation Configuration incl JASHTML Server manager Web services Webserver Enterprise server environments etcGood hands on...

  • JDE - CNC - Administration

    2 weeks ago

    Bengaluru, India LTIMindtree Full time

    Job : JDE - CNC - AdministrationYears of Experience: 5 + YearsJob Location : Pan India (LTIMindtree Office)Implementation experience of Enterprise One versions 9 0 9 1 and 9 2Should have good understanding of Oracle JDE XE 9 X CNC installation Configuration incl JASHTML Server manager Web services Webserver Enterprise server environments etcGood hands on...

  • JDE - CNC - Administration

    2 weeks ago

    Bengaluru, India LTIMindtree Full time

    Job : JDE - CNC - Administration Years of Experience: 5 + Years Job Location : Pan India (LTIMindtree Office) Implementation experience of Enterprise One versions 9 0 9 1 and 9 2 Should have good understanding of Oracle JDE XE 9 X CNC installation Configuration incl JASHTML Server manager Web services Webserver Enterprise server environments etc Good hands...

  • ORACLE JDE CNC CONSULTANT

    3 weeks ago

    Bengaluru, India Birlasoft Full time

    About Birlasoft:Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a...