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Senior Account Executive

4 months ago

Bengaluru, India New Relic, Inc. Full time
Senior Account Executive - Mid-Enterprise Sales Senior Account Executive - Mid-Enterprise Sales Account Executive - Mid-Market Sales Req ID FY|S&M|#8 Location(s) Bangalore, India; Your opportunity The Account Executive (Engaged) is a quota-carrying role serving as the leader for a book of existing accounts.  AEs-Engaged own the end-to-end sales process for retaining and expanding spend with these existing customers.  AMs manage and expand relationships in existing accounts to drive retention and unearth cross-sell/upsell opportunities.  AEs-Engaged will cover all product lines, supported by specialists for additional technical expertise. What you'll do Driving Account Expansion - Nurture and expand relationships within customer accounts to uncover cross-sell/upsell opportunities. Communicate the business impact of extraordinary software to both technical and business customers. Build and maintain brand presence within assigned accounts and propel displacement of competing solutions, including cross-sell between different offerings. Drive adoption and consumption on existing customer commitments - Partner with technical colleagues to ensure seamless customer adoption and healthy consumption, a key lever for retention and expansion. Owning Account Planning to Generate Opportunity Pipeline - Diagnose each account’s business plan and existing technology stack. Build and execute on account plans to drive growth and account penetration. Conduct quarterly account reviews with customers to ensure understanding of their roadmap and long-term goals, and in doing so identify expansion opportunities. Review public information LinkedIn posts, press releases) for the company and its competitors to remain updated on potential demand triggers. Driving Sales Execution - Use New Relic’s sales process to close large-scale, multi-year deals. Leverage information gleaned in Discovery to partner with Solution Consultants to conduct effective demos. Prepare accurate forecasts, building a pipeline to cover bookings target, documenting activities in Salesforce, and performing other tasks necessary to drive revenue and communicate activities to sales management. Demonstrating Industry, Function and New Relic Product Proficiency - Stay informed of competitive landscape and market/product dynamics to share relevant information with customers, answer customer questions, and close competitive deals. Be proficient with New Relic’s product lines. Utilize strong industry and product knowledge to connect customers’ business objectives to specific New Relic solutions. This role requires Minimum of 8 years of quota-carrying sales experience as an account owner at a software/technology company Track record of closing multi-year and subscription-based SaaS deals Proven ability to cultivate relationships as a trusted advisor, best practices and strategy Excellent leadership and strong ability of working with and indirectly managing sales support colleagues Experience in consultative, enterprise solutions selling Observability, DevOps or related cloud software Bachelor’s degree or equivalent work experience

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit

Our hiring process

Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

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