Dynamics 365 Functional

1 month ago

Mumbai, India CAPCO Full time

Dynamics Functional / Techno Functional Consultant - Mumbai

at Capco India - Mumbai

Job Title: Dynamics Functional/ Techno Functional Consultant - Mumbai

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top Best Companies for Women in India by . With our presence across 32 cities across globe, we support + clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - Mumbai

Years of Expn - 5+years 

Dynamics functional/ Techno Functional Consultant role

Key Responsibilities:

Requirement Gathering: Engage with stakeholders to gather and document business requirements, ensuring a clear understanding of their needs and objectives. Analysis and Design: Analyze business processes and workflows to identify opportunities for improvement. Design solutions using Microsoft Dynamics to meet the identified requirements. Solution Configuration: Configure and customize Microsoft Dynamics modules (e.g., CRM, ERP) to align with business processes. Functional Specifications: Develop detailed functional specifications and use cases to guide the development and implementation of solutions. Testing and Validation: Develop test plans and conduct functional testing to ensure that the implemented solutions meet the specified requirements. Support User Acceptance Testing (UAT). Implementation Support: Assist in the deployment of Microsoft Dynamics solutions, including data migration, system integration, and user training. Documentation: Prepare and maintain comprehensive documentation, including requirement specifications, functional design documents, and user guides. Training and Support: Provide training and support to end-users to ensure they can effectively use the system and address any issues or concerns. Continuous Improvement: Stay updated with the latest Microsoft Dynamics features and best practices. Identify opportunities for optimizing the use of the system and propose enhancements. Project Management: Support project planning, including scope definition, timeline development, and resource allocation. Assist in monitoring project progress and reporting on status.

Qualifications:

Education: Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field. Experience: Minimum of 6 years of experience as a Business Analyst or a similar role, with a focus on Microsoft Dynamics. Technical Skills: Proficiency in Microsoft Dynamics (CRM, ERP, or both). Experience with system configuration, customization, and data migration. Familiarity with related technologies such as Power Platform, Azure, SQL, and integration tools. Analytical Skills: Strong analytical and problem-solving skills, with the ability to analyze complex business processes and design effective solutions. Communication: Excellent verbal and written communication skills, with the ability to interact with stakeholders at all levels. Project Management: Understanding of project management principles and experience in supporting project activities. Certifications: Relevant certifications in Microsoft Dynamics (e.g., MB-, MB-) are a plus.

Preferred Qualifications:

Experience with Agile or Scrum methodologies. Experience in specific industries (e.g., manufacturing, finance, retail) as it relates to Microsoft Dynamics. Familiarity with reporting and business intelligence tools integrated with Microsoft Dynamics.

Key Competencies:

Attention to Detail: Ensures accuracy and thoroughness in deliverables. Collaboration: Works effectively with cross-functional teams and stakeholders. Adaptability: Adjusts to changing priorities and manages multiple tasks simultaneously. Customer Focus: Committed to understanding and meeting the needs of

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