Product Manager-Savings

5 months ago


Mumbai, India IDFC FIRST Bank Full time

Role/Job Title:  Product Manager - Savings Account (Process & Compliance - Savings)

Function/Department: Retail Liabilities 

Job purpose: 

Responsible for defining product strategies to maximize business impact, maintaining long-term strategies with periodic updates, ensuring adoption across stakeholders, and program managing the product lifecycle with upgrades as needed.

Roles & Responsibilities:

Process Improvements & Digitization:

Developing new processes/enhancing the existing process to address the loopholes and strengthen the existing processes. Streamlining process / compliance by addressing bottlenecks and automation wherever possible. Ensuring timely and accurate execution of regulatory campaigns. Working in coordination with all stake holders for digitalizing the process & optimizing customer journey. Working on improving the existing processes & systems/applications.

Managing Internal and External Audits :

Handling Audit queries and ensuring timely revert to the Points raised by Audit team. Coordinating with various teams, getting a final response, and ensuring timely closure of Audit points. Ensuring compliance of all the RBI circulars

RBI Reporting & MIS:

Timely responses to RBI / various regulatory entities & managing monthly / quarterly reporting. Review of process performance trends / number trends to be submitted to management / regulators and highlighting areas of concerns for corrective actions

Branch support:

Addressing the branch queries regarding processes & providing timely solution by coordinating with various teams/departments

Customer communication:

Working with Marketing team to ensure customer communication for campaign is correct. Providing suitable logics / workflows /content to IT team for maintenance and new development of processes / campaigns

Stakeholder Management:

Coordination with various stakeholders like, Compliance, Audit, Risk, Legal, Ops, IT etc. for timely closure of actionable.

Policy and Regulations:

Understanding Bank's policy and regulatory guidelines. Complying with Audit/Risk observation if any. Ensuring timely response to queries/ data requirements asked by RBI. Ensuring all risk related points are closed well within time.

Education:  

Graduation: Any

Experience:  

5-10 years of relevant banking experience.



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