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Senior Product Service Engineer

4 months ago

Bengaluru, India Baker Hughes Full time

Senior Product Service Engineer

Do you enjoy creating innovative and strategic solutions to solve complex problems?

Would you like to design the future of energy products?

Join our successful team.

Our Turbomachinery & Process Solutions team provides industry-leading products and services that optimize the extraction, production and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity.

Partner with the best

As a Senior Product Service Engineer, you'll play a vital role with our customers. You will be particularly focused on Turbomachinery Rotating Equipment (Steam Turbines, Heavy Duty Gas Turbines and BOP).

As a Senior Product Service Engineer, you will be responsible for:

Providing guidance and recommendation for customer issues resolution for gas turbine and steam turbine, fleet issues, service bulletin implementation, monitoring and diagnostics asset definition, fleet configuration for installed base fleet. Delivering root cause failure analyses (RCA), defining the containment and recovery strategy. Discussing the outcome of the analyses with the customers and internal stakeholders; follow up with implementation. Developing new solutions with or without guidance or based upon precedents in the organization. Working together with business leadership: specify needs, share info about project approach and outcomes of job done. Providing technical support to site team during plant outages and follow up the implementation phase, supporting the responsible functions Working on cross functional teams, as facilitator or specific task subject matter expert. Actively work with our sales department to identify customer real needs and identify best fit solutions. Promoting mentoring to less experienced engineers.

Fuel your passion

To be successful in this role you will:

Have a masters or bachelor’s degree in engineering with at least 5 years of relevant experience Have a solid technical foundation and deep knowledge of Gas turbine, steam turbine and auxiliary systems from a design and/or services perspective. Have a familiarity with operability, performance analysis, process applications of turbomachinery. Have a strong oral and written communication skills in both Italian and English. Have an effective problem identification and solution skills. Have a good analytical mind and organizational skills. Have an ability to manage several projects simultaneously. Have an availability to support emergencies sometimes out of the normal working hours. Have an experience in turbomachinery design is added advantage

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits