Consultant - Windows Server Administrator

3 months ago

Hyderabad, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
 
Inviting applications for the role of Consultant - Windows Server Administrator
Genpact is hiring Windows Server Administrator who must create, maintain, and troubleshoot windows server issues. 
• They would help to build & decommission servers.
• They would help to monitor, test and resolve server-related queries to their client or company.
• They provide support for IT infrastructure services on all hosted windows operating system flavours from Windows server 2003 to Windows server 2022. 
• Engineers work proactively within a team on requests created in ticketing tools.

Responsibilities
• Installation & Configuration of Server OS
• Server Decommissions
• Install/remove/configure features on the server
• Monitor server health
• Cluster configuration
• Troubleshoot CPU, Disk space, RDP, server connectivity issues etc
• Server access management
• Apply security/hardware updates on the server.
• Vulnerability remediation
• Troubleshoot patching issues
• Troubleshoot server connectivity issues from vcenter, ILOs.
• Handling tickets – Incidents/Tasks/Change management requests
• Resolving tickets within SLAs
• Document key issues/root cause
• Work with users across different locations on various issues

Qualifications we seek in you
Minimum Qualifications / Skills
• Bachelor's degree in computer science or related field.
• Windows OS – Win2003/Win 2008/Win2012 R2/Win2016/Win2019/Win2022

Preferred Qualifications/ Skills
• Server Hardware – Dell/HP/Cisco UCS, VMware vSphere
• Deployment Tools – WSUS, SCCM
• Automation – Powershell
• Ticketing Tools – ServiceNow
• Basic understanding of Windows Active Directory, DNS, DHCP
• Good communication skills
• Outstanding troubleshooting skills
• Outcomes Oriented – Successfully manage a set of responsibilities until its completion
• Team Player with a capability to work successfully with various personalities
• Work well under pressure
• Operate self-sufficiently

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