Assistant Manager Sales

2 months ago

Gandhinagar, India AccorHotel Full time

MainDuties:

 

     Administration

  • Developand maintain accurate knowledge of current and potential salesaccounts to include business economics and travel needs; identifypotential new clients; know competitors sales strategies relativesales position and initiatives; and provide input that matchcustomers growth patterns and travelneeds.
  • Utilize planning tools such as thepotential analysis and Strategic Sales Path or other group widesales systems and documents to plan individual client brand sharegrowth for Novotel.
  • Responsible for developingrevenue and room night goals for the accounts within his/herportfolio and working within set parameters for cost per roomnight.
  • Introduce and promote to client base allrelevant Accor marketing and salesprograms.
  • Provides input on coop marketingopportunities with appropriate industrypartners
  • Submit monthly and regular reports ona timely basis utilizing the standardformat.
  • Identify and recommend opportunities togain a competitive advantage over competitors in the designatedmarketarea

 

CustomerService

  • Ensures thedelivery of brand promise and provides exceptional service at alltimes to the guests.
  • Handles all guest andinternal customer complaints and inquiries in a courteous andefficient manner following through to make sure problems areresolved satisfactorily.
  • Maintains positiveguest and colleague interactions with good workingrelationships.

 

    Operational

  • Assists inthe preparation of the Annual BusinessPlan.
  • Works closely with other employees in asupportive and flexible manner focusing on the overall success ofthe hotel and the satisfaction of hotelguests.
  • Ensures new technology and equipmentare embraced improving productivity whilst taking work out of thesystem

 

    Other Duties

  • Attendsand contributes to all training sessions and meetings asrequired.
  • Exercises responsible behavior at alltimes and positively representing the hotelteam.
  • Maintains strong professionalrelationship with the relevant representatives from competitorhotels business partners and otherorganizations.
  • Reads the hotels EmployeeHandbook and have an understanding of and adhere to the hotelsrules and regulations and in particular the policies and proceduresrelating to computer resources fire hygiene health andsafety.
  • Ensures high standards of personalpresentation and grooming.
  • Responds to changesin the Sales & Marketing as dictated by the industrycompany and hotel.
  • Carries out any otherreasonable duties and responsibilities asassigned.

 

    Occupational Health &Safety

  • To ensure thatall employees have a complete understanding of and adhere to thehotels policy relating to fire hygiene health andsafety.

 

EmployeeResponsibility

All employees tosafeguard their health and safety and the health and safety ofothers in theworkplace. 

 

Replacementand Temporary Mission:

Be readyand responsible for any job which may be assigned by theManagement.


Qualifications :

Bachelors degree in sales& marketing or related field
Proactive selfmotivated loves challenges
A minimum of 3 years ofrelevant work experience in a 5 star Hotel and preferably 1 year atsimilar position
Excellent communication skills
The ability to achieve sales targets and work in a highlypressurized environment
Passion to lead and a desire tosucceed


Remote Work:

No


EmploymentType :

Fulltime

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