ServiceNow Developer

6 months ago

Chennai, India Toast Full time

Are you bready for a change?

Brief overview of Toast, mission, structure, size, scope

Specific context relevant to the role

ServiceNow falls under the IT Operations department and is responsible for building, deploying and supporting the platform for 5000+ users. Toast is a fast paced company with a demanding user base that relies on a wide range of features and functionality provided by ServiceNow. This role requires someone who can deliver on tight deadlines, has the ability to pivot and change priorities, has excellent time management skills, and enough expertise to creatively solution complex and ambiguous requests. 

About this roll:

Location: Chennai, India.

Work Model: Hybrid

Work Timings: 2pm - 11pm IST

Travel needs: None

 

Do you have the right ingredients:   

We are looking for a ServiceNow Developer who has experience designing, coding, deploying and supporting a ServiceNow platform that caters to 5000+ users. This role requires someone who can deliver on tight deadlines, has excellent time management skills, is able to prioritize requests by evaluating business need, ROI, and business impact, and has strong collaboration and communication skills. This role is the top tier of escalation for all ServiceNow issues, will need to be available to the team for technical support, will join customer calls to build solutions, will make final design and implementation decisions, and will support building out scalable and long term solutions that fulfill a variety of requirements. 

Must Have:

  • Extensive knowledge of the ServiceNow platform. 
  • Knowledge of Javascript, HTML/CSS, and Angular 
  • Experience in API integrations
  • Experience with the Service Portal including developing widgets
  • 5+ years of experience of development work within ServiceNow
  • Achieved at minimum the ServiceNow CSA
  • Module Knowledge: ITSM, ITOM, IRM, GRC, SAM
  • Platform modules: Virtual Agent, Integration Hub, Citizen Developer 
  • Experience working in an Agile environment and participating in Sprint cycles
  • Examples of implementing a new module, what features and functions within that module that were built out, and what need was being fulfilled for the customer.
  • Strong collaboration skills - you will be required to collaborate with internal and external teams on a daily basis. 
  • Strong communication skills - must be able to explain complex concepts to a wide range of audiences. 

Nice to have:

  • UX or UI educational or professional experience
  • Experience building, configuring, and deploying major modules at a large scale

 

At Toast, we assess our leaders based on our competency framework.  These are the competencies identified and required for the position:

Builds and Develops High Performing Teams

The ServiceNow Developer has an understanding of the strengths of those on the team in order to delegate, mentor, and collaborate effectively. The Developer is able to identify knowledge gaps within the team and can recommend how best to accommodate it.

Communicates, Influences and Collaborates Effectively

Cross functional partnerships and collaboration are critical to this role and this team. The Developer is a top tier escalation contact that builds solutions and makes final decisions based on what is best for the user and for the ServiceNow platform.

Demonstrate Critical Thinking and Sounds Decision Making

The ServiceNow Developer needs to be able to make decisions based on risk, ROI, business need, and platform ability and scalability. These decisions need to be based on metrics and hard evidence and presented in an efficient and effective communication style. The Developer will need to be able to pull and represent metrics and evidence for major decisions.

Drives Action, Innovation and scalable Results

The ServiceNow Developer intakes the user request and ensures the solution output is scalable, long lasting, accessible and considerate of how the rest of the ServiceNow environment operates as well as the needs of Toast. This role requires consideration of Toast, the teams at Toast, and how ServiceNow can be utilized to improve the user experience.

Navigates Ambiguity and Complexity  

Our users understand the issue they are trying to resolve but may not understand how to get there. The ServiceNow developer will work with users to understand their needs, design and build custom solutions, and test and deploy. The ServiceNow team navigates ambiguous and complex end user requests by building creative and custom solutions. This role requires patience, creativity and an extensive understanding of the ServiceNow platform in order to provide long term solutions.

 

 

 

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

  • ServiceNow Developer

    2 days ago

    Chennai, Tamil Nadu, India SMARTWORK IT SERVICES Full time

    Job Title: ServiceNow DeveloperAbout the Role:We are seeking a highly skilled ServiceNow Developer to join our team at SMARTWORK IT SERVICES. As a ServiceNow Developer, you will be responsible for designing, developing, configuring, customizing, and implementing ServiceNow solutions and modules based on business requirements. Key Responsibilities:-...

  • ServiceNow Developer

    1 month ago

    Chennai, India Teamware Solutions ( A division of Quantum Leap Co Full time

    Job Title: ServiceNow DeveloperAbout the Role:We are seeking a skilled ServiceNow Developer to join our team at Teamware Solutions (A division of Quantum Leap Co). The ideal candidate will have a strong understanding of the ServiceNow platform and its various components.Responsibilities:Gather requirements from business stakeholders and translate them into...

  • ServiceNow Developer

    3 months ago

    Chennai, India Whitefield Careers Full time

    Overview:TheServiceNow Developer plays a crucial role in the organization bydesigning developing and implementing ServiceNow solutions to meetbusiness needs. They are responsible for customizing and enhancingServiceNow applications and ensuring seamless integration withexisting systems. This role is essential in optimizing businessprocesses and improving...

  • ServiceNow Developers

    3 months ago

    Chennai, India CapTalent HR Full time

    We are looking for ServiceNow Developers. Company is seeking a highly motivated and skilled ServiceNow Developer to join our dynamicteam. As a ServiceNow Developer, you will be responsible for developing and customizingServiceNow applications, ensuring the system is efficiently integrated and meets the needs of thebusiness. You will work closely with our...

  • ServiceNow Developer

    1 month ago

    Chennai, India Dexian Full time

    Job Description:Key Duties and Responsibilities:- Design and architect ServiceNow solutions, with a focus on Service Portfolio Management (SPM PRO) and Legal Service Delivery (LSD).- Configuration experience in at least 5 different ServiceNow modules on dedicated as well as shared instances (preferably ITOM/ITAM/SPM/ITSM/CSM/HRSD).- Design and implement IT...

  • ServiceNow Developer

    4 months ago

    Chennai, India Victrix Systems & Labs Full time

    Senior ServiceNow ITSM Developer (ITOM ITAMSAMGRC)Experience:5yearsLocation:Pune Bangalore Noida Chennai GurgaonJobSummary:We are looking for aSenior ServiceNow ITSM Developer with 5 years of experience todesign develop and implement solutions on the ServiceNow platform.The ideal candidate will have expertise in IT Operations Management(ITOM) IT Asset...

  • ServiceNow Developer

    1 month ago

    Chennai, India Dexian Full time

    Job Description:Key Duties and Responsibilities:Design and architect ServiceNow solutions, with a focus on Service Portfolio Management (SPM PRO) and Legal Service Delivery (LSD). Configuration experience in at least 5 different ServiceNow modules on dedicated as well as shared instances (preferably ITOM/ITAM/SPM/ITSM/CSM/HRSD).Design and implement IT...

  • ServiceNow Developer

    1 month ago

    Chennai, India Dexian Full time

    Job Description:Key Duties and Responsibilities:Design and architect ServiceNow solutions, with a focus on Service Portfolio Management (SPM PRO) and Legal Service Delivery (LSD). Configuration experience in at least 5 different ServiceNow modules on dedicated as well as shared instances (preferably ITOM/ITAM/SPM/ITSM/CSM/HRSD).Design and implement IT...

  • ServiceNow Developer

    1 month ago

    chennai, India Dexian Full time

    Job Description: Key Duties and Responsibilities: Design and architect ServiceNow solutions, with a focus on Service Portfolio Management (SPM PRO) and Legal Service Delivery (LSD). Configuration experience in at least 5 different ServiceNow modules on dedicated as well as shared instances (preferably ITOM/ITAM/SPM/ITSM/CSM/HRSD). Design and implement IT...

  • ServiceNow Developer

    1 month ago

    Chennai, India Dexian Full time

    Job Description: Key Duties and Responsibilities: Design and architect ServiceNow solutions, with a focus on Service Portfolio Management (SPM PRO) and Legal Service Delivery (LSD). Configuration experience in at least 5 different ServiceNow modules on dedicated as well as shared instances (preferably ITOM/ITAM/SPM/ITSM/CSM/HRSD). Design and implement IT...

  • ServiceNow Developer

    1 month ago

    chennai, India Dexian Full time

    Job Description:Key Duties and Responsibilities:Design and architect ServiceNow solutions, with a focus on Service Portfolio Management (SPM PRO) and Legal Service Delivery (LSD). Configuration experience in at least 5 different ServiceNow modules on dedicated as well as shared instances (preferably ITOM/ITAM/SPM/ITSM/CSM/HRSD).Design and implement IT...

  • Servicenow Developer

    4 months ago

    Chennai, India Virtusa Full time

    Servicenow Developer - CREQ192983 Description Title : Servicenow Developer Tier : Tier 2 / Lead Software Engineer Collaborate with business stakeholders to understand and document ServiceNow CSM implementation and enhancement requirements Design, configure, and customize ServiceNow CSM modules to meet business needs, leveraging best practices and...

  • ServiceNow Developer

    7 days ago

    Chennai, India Tata Consultancy Services Full time

    Role - ServiceNow Jr. Developer Location - Chennai , Indore Experience - 5 to 8 Yrs JD Good understanding of ServiceNow platform, and ITIL processes. Hands on experience on integration, scripting, and reporting in ServiceNow Hands-on experience in ITSM modules e.g., Incident, Problem, Change, Knowledge Management, Service Level Management,...

  • ServiceNow Developer

    4 weeks ago

    Chennai, India HTC Global Services Full time

    Experience: 7+ YearsJob Locations: ChennaiNotice period: Immediate to 20 DaysThe ServiceNow developer is responsible for developing and supporting ITSM Modules of ServiceNow, CMDB, integrations and scripting.Experience: Level III – 6 to 8 yearsRequired Skills:• ServiceNow Implementation, ServiceNow Architect (preferably ServiceNow Certified...

  • ServiceNow Developer

    7 days ago

    Chennai, India Tata Consultancy Services Full time

    Role - ServiceNow Jr. DeveloperLocation - Chennai , IndoreExperience - 5 to 8 YrsJDGood understanding of ServiceNow platform, and ITIL processes.Hands on experience on integration, scripting, and reporting in ServiceNowHands-on experience in ITSM modules e.g., Incident, Problem, Change, Knowledge Management, Service Level Management, Service Catalog...

  • ServiceNow Developer

    1 week ago

    Chennai, India Tata Consultancy Services Full time

    Role - ServiceNow Jr. DeveloperLocation - Chennai , IndoreExperience - 5 to 8 YrsJDGood understanding of ServiceNow platform, and ITIL processes.Hands on experience on integration, scripting, and reporting in ServiceNowHands-on experience in ITSM modules e.g., Incident, Problem, Change, Knowledge Management, Service Level Management, Service Catalog...

  • ServiceNow Developer

    7 days ago

    Chennai, India Tata Consultancy Services Full time

    Role - ServiceNow Jr. Developer Location - Chennai , Indore Experience - 5 to 8 Yrs JD Good understanding of ServiceNow platform, and ITIL processes. Hands on experience on integration, scripting, and reporting in ServiceNow Hands-on experience in ITSM modules e.g., Incident, Problem, Change, Knowledge Management, Service Level Management, Service Catalog...

  • ServiceNow Developer

    4 weeks ago

    Chennai, India HTC Global Services Full time

    We are hiring candidates for Chennai work location (Hybrid) with the below skills,The ServiceNow developer is responsible for developing and supporting ITSM Modules of ServiceNow, CMDB, integrations and scripting.Experience: 6 to 10 yearsRequired Skills:• ServiceNow Implementation, ServiceNow Architect (preferably ServiceNow Certified Implementation...

  • ServiceNow Developer

    3 weeks ago

    Chennai, India System Soft Technologies Full time

    Title: ServiceNow Developer100% REMOTERequired QualificationsAbility to build ServiceNow Reports, dashboards, and homepages.Ability to set up data security via control rules and domain separation.3 to 5 years of experience in ServiceNow configuration and development.Minimum of 3 years supporting the implementation, administration, configuration, and/or...

  • ServiceNow Developer

    6 days ago

    Chennai, India Tata Consultancy Services Full time

    Role - ServiceNow Jr. DeveloperLocation - Chennai , IndoreExperience - 5 to 8 YrsJDGood understanding of ServiceNow platform, and ITIL processes.Hands on experience on integration, scripting, and reporting in ServiceNowHands-on experience in ITSM modules e.g., Incident, Problem, Change, Knowledge Management, Service Level Management, Service Catalog...