ServiceNow Developer ITOM
3 months ago
KeyResponsibilities:
- Designdevelop and implement solutions within the ServiceNow platformspecifically focusing on the ITOM suite.
- Leadthe implementation of the Event Management module to enhancemonitoring and alertingcapabilities.
- Collaborate with crossfunctionalteams to gather requirements and translate them into technicalspecifications.
- Integrate ServiceNow withvarious thirdparty tools and systems to streamline operations andenhance functionality.
- Conduct system testingand ensure quality assurance for all developedsolutions.
- Provide ongoing support andmaintenance for ServiceNow applications troubleshooting issues asthey arise.
- Create and maintain documentationfor configurations integrations andworkflows.
- Provenexperience as a ServiceNow Developer with a focus on ITOMspecifically in the Event Managementmodule.
- Strong understanding of ServiceNowarchitecture and best practices.
- Experience inintegrating ServiceNow with thirdparty tools andapplications.
- Proficient in scripting languagessuch as JavaScript HTML and CSS.
- Familiaritywith ITIL processes andmethodologies.
- Excellent problemsolving skillsand attention to detail.
- Strong communicationand collaboration skills to work effectively withstakeholders.
- ServiceNowcertification(s) (e.g. Certified Application Developer ITOMCertification) is a plus.
- Experience with otherServiceNow modules (e.g. Incident Management Change Management) isanadvantage.
servicenowarchitecture,collaboration,implementationexperience,javascript,event based marketing,event managementmodule,html,communication,itom,servicenow,css,servicenowdeveloper,itil processes,problem-solving
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