Lead Specialist
3 weeks ago
Description:
Mercer is seeking candidates for the following position based in the Noida office:
What can you expect?
We are seeking a highly skilled Proposal Specialists Senior Coordinator to join our team in the B2B process.
In this role, you will be responsible for serving the US regions for marketing and renewal of various insurance coverages.
Ensure the timely and accurate production and processing of relevant documents and information, including report preparation. Contribute to the achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and business objectives. Adhere to Company policies and performance standards. Update reports based on predefined templates on a regular basis to ensure accurate entry. Maintain a basic understanding of the core aspects of relevant Insurance and related legislation.
What is in it for you?
Holidays (As Per the location) Shared Transport (Provided the address falls in service zone)We will count on you to:
Data processing and analysis - assist the consulting team in gathering, organizing, entering and reviewing data using Excel spreadsheets to be used for various client projects Use Proposal Tech system to develop, distribute, and summarize marketings for consulting team review Checking vendor data for reasonableness and follow-up with vendors regarding missing or inaccurate data Developing draft responses of questions from vendors Consulting projects including creating Requests for Proposals for marketing and renewal of client insurance policies Ensuring compliance of all internal and client policies Updating of workflow process documents Creating reports, perform data analysis, including presentation of data insights Participate and contribute in any special project requirements Learn and understand business specific domain Adhere to process documentations (e.g. SOPs, PMAPs, Exception and Update Tracker etc..) Focus on the culture of First Time Right Ownership of delivery on assigned work through self-planning and monitoring of all activitiesNote: Applicants should be flexible working in shifts
What you need to have?
Graduate with minimum 7 - 8 years’ experience overall Intermediate to advanced level knowledge in MS Excel (Must) Proficiency with MS PowerPoint Strong experience in Project/Process/Task Requirements & translating requirements into working deliverables Excel VBA/Python and R-Studio (Preferred- Good to have) Knowledge of H&B domain (MUST) Sound knowledge of process documentation, development of SOP, knowledge artifacts Ability to work independently and on a team Advanced Logical, Data Analytical & Data Mining skills Strong experience in Workflow, RCA, Defect Management Proficient in Effort Estimation Project management skills – thorough understanding of projects and processes Excellent interpersonal skills, strong oral & written communication skills Ability to prioritize and handle multiple tasks in a demanding work environmentEligibility
Minimum 12 months experience in Lead Specialist / Manager Should have at least “On Track” or equivalent rating in last appraisal. Should not be under any Performance Continuity Plan or had any official Disciplinary action within the last 3 months. Should not have applied for any other IJP within Mercer in the last 3 monthsWhat makes you stand out?
Adaptable communicator, facilitator and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectivelyMercer
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