User Experience Design Associate

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you’ll do

This Associate UX designer’s role requires you to provide product usability, evaluation and support to product development teams, including the analysis and investigation of applications/systems, graphics, web, multimedia, voice response and conversational user interaction.

Core tasks include

• Creates, evaluates and modifies prototypes to support evolving software application development.
• Develops user profiles, with emphasis on human error control, display issues, visual interaction, physical manipulation, and task and objective analyses.
• Assists in developing design concept and implementation, providing input on user design considerations.
• Develops and applies software design/usability processes in the investigation of technical problems.
• Produces specifications describing user requirements and internal structures for product in development.

Role Expectations

Accountability

• Responsible for delivery of assigned tasks
• directed in several aspects of their work
• more straightforward tasks are accomplished without assistance
• provides administrative technical support

Complexity

• Resolve issues with limited complexity within general work direction and clearly defined framework of departmental / functional guidelines and practices

Experience

• General proficiency with tools and procedures required to accomplish the job

Communication  

• Develops collaborative work relationships within own team and within limited scope cross-functional
• Communicates within works assignment clearly, in a way that others can understand
• Communicates relevant messages in a timely manner and with constructive feedback within the team

What you bring

• 0-1 years of professional experience. Usually, a recent graduate or non-traditional newcomer to design.
• Minimal / early Professional Interaction design experience or equivalent, with a high-quality portfolio.
• Utilize standard UX software such as Figma, Sketch and the like is a must. Basic understanding of HTML5, CSS3, and JavaScript skills are a plus.
• Leverage UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
• An understanding of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.

Responsibilities

• Able to understand our business requirements and any technical limitations, as well as be responsible for conceiving and conducting interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mock-ups and prototypes.
• Expected to design the overall functionality of the product, and to ensure a great user experience, iterate upon it in accordance with user-testing.
• Translate concepts into user flows, wireframes, mock-ups and prototypes that lead to intuitive user experiences.
• Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
• Design and deliver wireframes, user stories, user journeys, and mock-ups optimized for a wide range of devices and interfaces.
• Make strategic design and user-experience decisions related to core, and new, functions and features.
• Take a user-centered design approach and rapidly test and iterate your designs.
• Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
• Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
• Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval.
• Be passionate about resolving user pain points through great design.

Meet your team

SuccessFactors is an SAP product suite providing HCM (Human Capital Management) cloud-based solutions to manage various Human Resource functions such as business alignment, people performance, recruitment, and learning activities for all sizes of organizations in more than 60 industries. The SAP SuccessFactors Product Design team is on a journey of transformation. We’re raising the standard for business engagement by designing our Human Resources app to focus on the employee, their day, their future, their career. We’re building a talented team around the world to support this journey and bring truly global point of view to our entire product. Think diverse, inclusive and engaged.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 411946  | Work Area: Software-User Experience  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.