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Branch Manager Branch Incharge West Bengal

4 months ago

Bankura, India 2coms Full time
JOBROLE:

Profitability Management Maintaining & optimizingprofitability for the branch
Target setting & management Monitoring branch targets innumbers & volumes
Portfolio quality management through superior underwriting workingclosely with collections
Costmanagement managing all branch operating costs including cost ofacquisition operations etc.
People management Motivating team handling HR &administration function of thebranch
Customer experiencemanagement Ensuring superior customer experience and handlingcustomer
service in terms ofcollections pre closures & serviceissues

KEYRESPONSIBILITIES:

Business
Achieve contributed value targets set for thebranch
Ensure sales volumes formultiple products sourcing quality & underwriting diligenceto meet sales
targets whilecontrolling delinquencies andfrauds
Provide superior customerexperience
Manage TAT s on credit& processing
Minimize pre& post disbursaldiscrepancies
MonitoringPerformance
Monitoring Branchperformance in terms of key driversi.e.
Contributed Value .Volumes /Profitability / Expenses / Losses
Employee Retention
EmployeeProductivity
Customerexperience
Monitor individualperformance of each employee continuously work to maximizeproductivity
PeopleManagement
Motivate and developbranch team
Drive branch team toexcel.
Manage and mentor the teamand keep attrition of branch stafflow
Conduct regular meeting withbranch staff
Provide open andhonest feedback and ask forfeedback.

Requirements
SKILLS/ COMPETENCIESREQUIRED:

78 Years experience with atleast 4 years in Assetsfinance or Consumerdurable
Ability toplan & execute
Stronginterpersonal skills and leadershipability
Ability to createprofessional work culture that encourages enthusiasm and teamspirit
Understanding of creditrisks & operationalrisks.
Ability to manage andimplement change by taking completeownership

Need team handling 4-5 years experience in team handling Total 9+experience we need Must have experience in Asset finance &Consumer durable Max age 45 years