Client Relationship Executive

3 weeks ago


Navi Mumbai, India Cryoviva Biotech Pvt Ltd Full time

Cryoviva Biotech Private Limited, founded in 2006 by RJ Corp,specializes in providing high-quality umbilical cord blood stem cell processing and storage for private and public donations. The company is based in Gurgaon and offers state-of-the-art processing and storage technology approved by international authorities.

Tasks

This is a full-time on-site role for a Client RelationshipExecutive at Cryoviva Biotech Pvt Ltd in Mumbai. The Client RelationshipExecutive will be responsible for business relationship management,client relations, communication, relationship building, and account management on a day-to-day basis. Build and maintain strong relationships with clients by understanding their needs and providing solutions.

  • Respond to client inquiries and resolve issues in a timely and professional manner.
  • Coordinate with internal teams to ensure smooth service delivery and address client requirements.
  • Gather feedback from clients to improve services and enhance client satisfaction.
  • Prepare regular reports on client interactions and present insights to management for strategic planning.
Requirements
  • Client Relations and Account Management skills
  • Excellent Communication skills
  • Strong interpersonal skills with the ability to build rapport
  • Ability to understand client needs and provide solutions
  • Experience in the healthcare or biotech industry is a plus.

Graduates/Post-graduates from life sciences background (Biotechnology, Microbiology, Pharmacy, Bioinformatics etc.)





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