Relationship Manager

1 week ago

Bengaluru, India NoBroker.com Full time

Company Overview

NoBroker.com is India's first Proptech unicorn and a pioneering brokerage-free property search portal. Founded by alumni from IIT Bombay, IIT Kanpur, and IIM Ahmedabad, NoBroker.com connects property owners and tenants/buyers directly, eliminating middlemen. With cutting-edge technology and a passion-driven team of over 2000, we serve major Indian cities, providing varied services like online rental agreements, home loans, and exclusive NRI services, ensuring an encompassing real estate experience.


Job Overview

We are seeking a Fresh Relationship Manager to join our team at our Bangalore headquarters. This is a full-time entry-level position open to candidates with no previous work experience. The ideal candidate will possess excellent communication, negotiation, and customer relationship management skills, with an enthusiasm to guide and assist customers through their property journey.


Qualifications and Skills

  • Outstanding communication skills with the ability to articulate ideas clearly and concisely to clients and stakeholders. (Mandatory skill)
  • Excellent negotiation skills to facilitate beneficial agreements between parties during property dealings. (Mandatory skill)
  • Customer relationship management expertise to build and maintain strong, long-lasting client relationships. (Mandatory skill)
  • Demonstrable sales skills to identify and pursue new property opportunities and achieve sales targets.
  • Strong problem-solving abilities to efficiently resolve customer issues and provide impactful solutions.
  • Proficiency in networking to expand the client base and promote our services within the real estate market.
  • Analytical skills to evaluate customer needs and suggest appropriate solutions effectively.
  • Effective time management to prioritize tasks and manage multiple customer requirements simultaneously.


Roles and Responsibilities

  • Act as the point of contact between property owners and potential tenants or buyers to facilitate agreement negotiations.
  • Guide customers through the property selection process by providing personalized assistance and expert advice.
  • Develop and maintain positive relationships with customers to enhance loyalty and ensure long-term satisfaction.
  • Identify and explore new sales opportunities and market trends to contribute to the company's growth.
  • Provide comprehensive and timely support to clients, addressing their inquiries and requirements effectively.
  • Coordinate with internal teams to ensure high-quality customer service and seamless property transactions.
  • Continuously update and maintain customer records and interactions to improve service delivery.
  • Participate in regular team meetings and training sessions to stay updated with industry trends and services offered.

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