Sr. Application Engineer

2 weeks ago

Pune, Maharashtra, India Johnson Controls Full time ₹ 15,00,000 - ₹ 25,00,000 per year

What you will do

Respond to field sales inquiries related to application/technical/manufacturing capabilities in connection with product specifications. Identify and guide field sales toward solutions necessary to meet customer requirements.

How you will do it

  • Support Data Centre projects with requirements of several products and optimize the final scope of supply.

  • Review and evaluate special options requirements and support SQ (Special Quote) needs by providing cost and lead time estimates o Requires development of subcomponent specifications, supplier engagement and negotiation, and analysis of factory manufacturing capability Expert Solutions.

  • Support field sales on technical clarifications with customers, potentially requiring direct engagement with customers.

  • Guide field sales and key customers on system design approaches and enhance competitive advantage by specifying tailored equipment packages. Expert solutions will balance chiller performances with sub-system components and features.

  • Align field support with knowledge of chiller products available in the market, and with regional product strategy.

  • Define specifications for chillers and sub-systems in support of project opportunities Product & Product Applications Development.

  • Monitor and analyze frequent questions, requests and pitfalls to identify new applications, develop new special quotation offerings, and guide global product teams.

  • Provide necessary material for Data center application literature, product presentations, and training materials.

  • Collect and offer constructive feedback to global product teams on resources, tools and documentation available to field sales and customers.

  • Deliver training presentations on product changes and new products to field sales and key customers.

  • Engagement in industry organizations and technical seminars.

  • Monitor and offer formal comment on product/application relevant codes and standards.

  • Abide by the company's ethics policy, company system, policy and process, and comply with the quality requirements related to the position.

  • Complete the task temporarily assigned by the superior.

What we look for

  • Diploma/BE/BTech or above in mechanical engineer and other related majors.

  • More than 4 years of experience in the Chiller Application Team.

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